Hi there, Can you email through the settings you've used to set up your pc20.net account (excluding the password)? Can you also get a debug log as you connect: to do this, open the Debug Window (from the buddy list, Help->Debug Window), then reconnect to the pc20.net account by clicking the checkbox next to it, then copy-paste the output of the Debug Window into an email back to us. That should help track down where the error is happening.
Cheers, Eion On 20 December 2016 at 03:59, Leigh Ann <spellscr...@comcast.net> wrote: > I have tried creating a new account to go from server pcguru to pc20.net. > When I place a check mark in the box for the pc20.net account, the check > mark stays there only a second and disappears. When I’m shown as off-line > in Pidgin, the check mark will stay, but my pc20.net account shows as > disabled and will only recognize the previous pcguru account. I need to > get this changed ASAP for work purposes. > > Leigh Ann > Life is a journey, not a destination! > > _______________________________________________ > Support@pidgin.im mailing list > Want to unsubscribe? Use this link: > https://pidgin.im/cgi-bin/mailman/listinfo/support >
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