I agree here somewhat. Redhat is much better at the marketing. Just look
in ony barnes and noble or compuse. You will find there box , as well as
there utilities/add in box on the shelf.
That red hat allways jumps out at you.
I am new to linux , What realy swayed me to Suse was that they were the
only one to offer telephone support.
They need some work here as well. When I called them regarding getting the
modem and internet working with only text mode (so I could download the
xfree86 3.3.3) all I got was " that a lot of work" , "read the book" .
However I felt that the unsaid message was your on your own.
As I said , I am new to this , and now realize that next to hardware
configuration , that modem/Internet connection is the bigest problem. On
all other occasions , suse suport has been on the money. This list I have
found to be even more valuable that the suse suport. It seams that the
folks here are working on the cuting edge , and are much more willing to
tackel obscure/unpopular hardware and technical issues. It obviose that
they are much more technical , and have realy delved into the os ect... I
would gladly pay another $50.00 for rock solid suport , even more , if it
saves me time , which in the end saves money.
They need more fit and polish , and better marketing, The only retial place
I could find that had suse was Borders. Several on the shelf , beside
caldera , redhat and some other stuff ( debian I think).
What would realy help , is a rock solid FAQ for hardware,os , and other
issues, DONE EXCLUSIVELY FOR SUSE.
This will save time , and help with the questions that keep comeing up
every few weeks ect...
My .02 cents worth.
Boy am I gald I picked SUSE.
At 06:27 AM 2/6/1999 -1000, George Toft wrote:
>
>Chris Martin wrote:
>>
>> I agree with pretty much everything said. But, let me say that the
average Joe
>> computer user doesn't like this sorta talk. By the very fact that we are
all
>> reading a mailing list, we are already much different than the vast
majority of
>> computer users, and potential Linux users, out there. The average Joe
hears
>> "cheap/free" and "powerful" in conjuncton with Linux. From this, they
don't
>> want to make any choices of flavor, they just want Linux installed as
easily and
>> running as transparently (up to some point) as possible. So, while we all
>> sit back and agree about things in theory, and about how this or that
will or
>> will not affect various distbns, I think that things will not go this
way. The
>> average Joe (and big $$) drives the market (hence, microslop). So, this
>> brings us back to the fact that like it or not, RedHat and their buddies
are
>> on a track wholly different than the others; one in which they have paid
some
>> attention to detail, at least as regards image and the like and being
involved
>> with the "right" people. I know this does not a good product make. . .but
>> good products aren't what people spend millions on every year (again.,
>> witness microslop). But hey, I am still rooting for Linux generally, and
>> especially for SuSE. But SuSE can't even keep a website maintained and up
>> to date (6.0?), so how can they possibly keep the uneducated masses even
vaguely
>> happy. . . .I fear they can't. Just wait until RH spends a little time
and well
>> funded effort on German distbns. . . .I think SuSE's claim to German
fame will
>> quickly fall by the wayside too. . . .$$$ knows no borders. . . ..boo hoo.
>
>
>Well said - I've been preaching that for months,
>but much less eloquently.
>
>George
>-
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>
>
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