zentara <[EMAIL PROTECTED]> writes:
> zentara wrote:
> >
> > "Luis A. Fernandez" wrote:
> > >
> > > �Does anybody know if the Realplayer 5.0 plugin for Nestscape
> > > Cummunicator 4.5 works under Suse 6.0?
> > > I've tried to follow up the instructions but I don't get it working.
> > > Thanks.
> > > --
> >
> > I just tried to play a Realaudio file with Suse6, and
> > Rvplayer5.0 and got a general error.
[...]
> It starts to play, then it's stops with Gerneral Error 1.
>
> Does anyone know if it's the RealPlayer, or the new kernel 2.2.3
> and the sound system?
This is a forward of a forward but I think this answers your question.
Usual caveats apply...
---------- Forwarded message ----------
Date: Tue, 16 Mar 1999 09:30:39 -0800
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: Your Technical Support Request
--------
Foreword
--------
This email message was delivered by RealNetworks' Customer Response
Center. While we are confident that our Engineer's response will resolve
your incident report, we realize that further exchange may be required to
solve the problem. To facilitate this exchange, we have created a mechanism
to communicate directly with the Engineer assigned to your case, and have
instructions on how to contact them following their reply.
----------------------------------------------------------
Rebecka, RealNetworks Technical Support wrote:
----------------------------------------------------------
Hello,
Thank you for taking the time to write to us. I have included an article from our
Internal Knowledge Base which discusses your issue. Please take a moment to read
though it completely. Please follow any steps or procedures recommended.
Should you encounter any problems, or the article does not resolve the issue, please
feel free to write again.
Thanks,
Rebecka LeBrun
RealNetworks
Product: RealPlayer 5.0
Problem: Why do I receive Errno error messages with my RealPlayer 5.0 for Linux?
Recommended Solution:
Customers with the RealPlayer 5.0 for Linux on a system with the newer Linux 2.1 or
2.2 kernels will experience a "General Error. An error occurred: Error 1; audio write:
Errno" error message. The current Linux 2.1, and 2.2 kernels contain a modification to
the audio device that crashes the 5.0 Linux player.
Various customers have written in to inform us of a solution to this problem created
by a 5.0 Linux Player user. This customer has sent us the URL where his solution/patch
is located:
http://www.i2k.com/~jeffd/rpopen/
IMPORTANT NOTE: All customers experiencing this problem are welcome to visit the site
listed above, upon their own discretion. RealNetworks has done no development or
testing of this customer's solution. Please consider this note prior to using the fix
available on this site.
At the current time, RealNetworks is planning for G2 Development for UNIX. The fix for
the Errno errors will be included in a future version of the UNIX Player.
We apologize for any inconvenience this may have caused.
Topic Area: System Configuration
Article ID: RAP-001014-03
Revision Date: 2/21/99
THE INFORMATION PROVIDED IN THE REALNETWORKS KNOWLEDGE BASE IS PROVIDED 'AS IS'
WITHOUT WARRANTY OF ANY KIND. REALNETWORKS DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR
IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT SHALL REALNETWORKS OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
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Copyright c RealNetworks Inc. and/or its licensors, 1995 - 1998 all rights reserved.
RealAudio, RealVideo, RealMedia and RealPlayer are trademarks of RealNetworks Inc.
---------------------
Instructions to Reply
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Your Incident ID number for this thread is:
642300
To reply to this incident, simply go to the following URL,
and enter in the above Incident ID number.
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To verify your identity, you will also be prompted for
your email address.
-----------------------------------------------------
For reference, here is a copy of your Incident Report
Date Submitted: Fri, March 12, 1999
-----------------------------------------------------
Name: John Johnson
Email: [EMAIL PROTECTED]
Product: RealPlayer 5.0
ISP: Other
Connect Speed: 33.6 Kb
CPU Make: Intel Pentium
CPU Speed: 233
OS: Linux 2.x
RAM: 32
Problem URL:
------------
http://
Brief description of problem:
-----------------------------
****audio: write error: 448 bytes errno: 0
Message Text:
-------------
The about message is seen during all attempts
to play any .rm files, except the bytes count
varies.
Have checked library installation and believe it
is ok.
Thank you for your time and the free product!
--
Bud Rogers <[EMAIL PROTECTED]> http://www.sirinet.net/~budr/zamm.html
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