Fwd from Biofuels-biz: >To: <biofuels-biz@yahoogroups.com> >From: "Graham Noyes" <[EMAIL PROTECTED]> >Date: Wed, 4 Jun 2003 21:44:11 -0400 >Subject: [biofuels-biz] RE: Good Fuel Quality Control at World Energy > >Thanks for your interest in getting some more info from me on the >quality issue in the Northwest. Sorry that I am behind the curve in >responding to the posts. I sometimes can't keep up very well when I >am on the road. I must say I was surprised to suddenly see World >Energy in headlights in the Topics section. > >First off, I can appreciate the chuckles of home brewers at seeing >us working to get off spec product out of people's hands. Chuckles >are good as far as I am concerned. On the other hand, I do think >that this is one situation where World Energy ought to get some real >credit here (given the heat that we regularly receive on a wide >range of issues) for doing the right thing. We had a product issue >(Dan spotted it first or it would have taken longer to find though >I'm confident we would have found it pretty quickly), we sent it out >to an independent lab immediately (different lab than the original), >we determined it was off spec, we pulled all the product, and we >substituted good product as quickly as we could. To my knowledge, >we didn't plug a single vehicle. Even with this issue, we stood up >for recycled product when I learned that it was being categorically >criticized on another list. I do appreciate everyone recognizing >that we're all working for the same goal on the quality front. > >Keep up the good work, > >Graham
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