Hi Sustainable Tompkins Folks!

There's been some interesting discussion lately about mass transit
choices being made right now in the City of Ithaca that I thought I'd
pass along in hopes of finding some creative solutions to the
possibility of reduced TCAT service in Ithaca and surrounding areas.

As background, the West Hill Civic Association (which is mostly a
neighborhood discussion group that covers City of Ithaca issues, but
also includes the Town) has a pretty active listserve. Lately, there's
been lots of discussion and frustration because the main route serving
West Hill (Route 14) has been reduced from every half hour to every
hour. TCAT folks have been really responsive and apologetic about the
lack of communication before the change, but there hasn't been any
action to increase the route frequency. In effect, the new reduced
service on West Hill means that there are west hillers who now have to
keep a second car for commuting.

In other words, people are having to make choices about their personal
transportation, and at the moment, mass transit is not the winner.

I thought the attached message from TCAT, especially the comments
about the likelihood of future service cuts to other routes, would be
of interest to the Sustainable Tompkins folks, too. Perhaps together,
we can come up with some creative, practical solutions to support mass
transit in Tompkins County in the near future.

- Ben Heavner

------------Forwarded Message------------
________________________________________________________________________
1. TCAT
   Posted by: "Jennifer Dotson" [EMAIL PROTECTED] jedotson14850
   Date: Sun Oct 19, 2008 8:03 pm ((PDT))

Thanks for all the comments about TCAT. I talked to Jonathan Ablard and
Erik Shanton at the WHCA meeting on Tuesday night & told Jonathan I
would post my thoughts on the issue here. Sorry it's long. It's not an
easy or simple situation & my editing skills are low tonight.

I agree that it's a problem that TCAT reduced frequency of service to
West Hill on the #14 bus, and also that this was not publicized
effectively ahead of time, leaving people waiting for buses that never
came. However, like I said to Jonathan & Erik, the solution is not at
all clear. TCAT's situation is complicated right now. I'd like to
explain to you some of the issues I see here.

But first, if you want to share your thoughts with TCAT, here are a few
ways to do that:
(1) call TCAT directly (277-7433) or use the comment form on the
www.tcatbus.com website. TCAT staff logs these comments and reports on
them regularly to other staff and board members.

(2) contact the staff who are the primary planners for the route changes
that occur three times a year (August/September, January, May): Nancy
Oltz ([EMAIL PROTECTED]), Nicole Tedesco ([EMAIL PROTECTED]), and
General Manager Joe Turcotte ([EMAIL PROTECTED]).

(3) contact TCAT board members. Here's the list, corrected to add me as
the ninth member. You have three with particular interest in West Hill,
Hank, Pam, and myself. If you prefer phone, numbers are available on the
County, City, and Cornell websites for all of us.

(Kathy Luz Herrera <[EMAIL PROTECTED]>, Dan Cogan
<[EMAIL PROTECTED]>, Henrik Dullea  <[EMAIL PROTECTED]>, Pam
Mackesey  <[EMAIL PROTECTED]>, Rich McDaniel   <[EMAIL PROTECTED]>,
Frank Proto  <[EMAIL PROTECTED]>, Bill Wendt <[EMAIL PROTECTED]>,
Joel Zumoff   <[EMAIL PROTECTED]>, Jennifer Dotson
<[EMAIL PROTECTED]>)

(4) Pam, Bill Wendt, and I also serve on the Transit Services committee
of the board, meetings of which happen on fourth Tuesdays at 2:30 pm, in
October on 10/28, at the TCAT offices. (The staff I mentioned earlier
are also integral contributors at these meetings.) You are welcome to
attend one of these meetings, though 2:30 pm is not the most convenient
time for most people. You are also welcome to attend and speak at
regular TCAT board meetings, held on fourth Thursdays at 4 pm (this
month on 10/23, this week).

(5) TCAT also has an Citizens' Advisory Committee. I don't know what the
current membership/vacancy situation is. If you're interested in this
committee, contact Joe Turcotte and he will direct you.


Right now, TCAT is in a difficult financial situation. Fuel price
increases mean probably a $350,000 increase in expenses this year that
is NOT matched by income. Meanwhile, development patterns are changing
(great example in the Town on West Hill) which mean pressure is
increasing on TCAT to provide incremental increases in service. The way
this new development has played out means that many (particularly City
and TCAT reps) are seeking new sources of TCAT funding that might match
the new patterns of service demand. Meanwhile, TCAT is in the middle of
a Transit Development Plan process that is intended as an overall look
at routes & service with the intent of suggesting feasible changes that
will mean more efficient, easier-to-understand transit service. This
will likely lead to a route re-jiggering that is bigger than the current
3x/year route changes that TCAT normally does.

Even though fuel prices have taken a little dip recently, I think it's
really unlikely that TCAT will get through the next 12-24 months without
having to make some really difficult and yucky choices. If we can make
it through without any route or frequency cuts, I will be VERY
surprised. (This coming from someone who would rather be figuring out
how to have free or nearly free bus service, especially since our fares
represent about 8-9% of TCAT's budget. A challenge here is that our
state assistance is based on miles and *paying* riders.)

Also meanwhile, for some time Pam Mackesey and Dan Cogan have been
strategizing ways to approach other municipalities and/or institutions
for funding, knowing that TCAT needed this kind of effort, and in
recognition of a mismatch between service demands and funding patterns.
A couple months ago, I joined them, expanding the informal "committee"
focused on this issue. A rough breakout of TCAT 2008 budgeted revenue of
about $11 million was 32% in NYS operating assistance, 21% from Cornell
in bulk fares, about 7% each from the City, the County, and Cornell in
general support, 13% in Federal operating assistance, 9% in regular
fares and passes, and the rest (3-4%) from other sources & activities
(including Gadabout). Ithaca College's volume discount fares are about
0.4%. 2009 breakout is similar. No other municipalities or local
institutions contribute in any significant way. City, County, and
Cornell general support amounts are, by agreement, equal, and were each
about $750,000 in 2008. So given that the need for transit is spreading
out along with developed area in the county, Pam, Dan & I (along with
others on the TCAT board and others) are investigating other sources.
It's great news that Herb Engman included $50,000 for TCAT in his
proposed Town of Ithaca budget. It may not be the level that really
matches the transit need from the Town, but it's much better than zero.
I really hope that this remains in their final 2009 budget. Also, we are
strategizing approaches to other entities whose students, staff, or
patrons use TCAT.

Despite all these budget uncertainties, during June, the TCAT board
moved unanimously to cut fares on off-peak trips (10 am-3 pm and after 6
pm M-F, all day weekends) to 50c from $1.50. The projections showed that
this would probably cost us about $30,000, but we did it because we
wanted to increase ridership. As it was, ridership increases have been
above projections and this program has cost TCAT less than anticipated,
and gotten more people on the bus, as intended. I consider it a
successful marketing expense, definitely.

So when the #14 bus started taking longer than 30 minutes to complete
its route, TCAT staff (mainly Nancy Oltz, who generally does these
things) reorganized the schedule during certain times of day to allow 40
minutes for the route, so it wouldn't be late at least some of the day.
Then, as the Conifer Village demand stop (i.e. "only on demand") got
enough demand to become a regular stop, the route took longer on a more
regular basis. During this last route change (September), Nancy
presented the Transit Services Cte. with a plan to change the route to
once/hour. The committee took this (and several other route changes) to
the full board.

I was out of town for the meeting where this was voted on, but I didn't
hear of any suggestions for other steps to address the #14 issue that
the board felt were feasible. (I did plead the case before the meeting
to my fellow board members about riders relying on the #14, the impact
of Town development on the route, and therefore on service to the City
with this change.) Board members did express concern about communicating
to riders about these changes, particularly the #14 and #13 and also
changes to rural routes. Staff laid out a plan for communicating with
riders weeks ahead of time, and I even got a report a week or two before
the change that staff had been out at rural bus stops talking with
riders about the upcoming changes. It didn't occur to me that the #14
riders would be missed, so I was shocked to hear at the WHCA meeting
about the lack of communication. I've contacted TCAT staff about it, and
will pass on the response.

So I'd love to hear more from you. I'm really sorry that West Hill bus
service is being affected in the way it is, and more sorry that there
seems to be a lack of communication about changes. If there are changes
on West Hill in the future, I will contact WHCA directly.

Thanks for listening. I hope this helps explain more of the situation. I
welcome further conversation or insights, and am also happy to help
answer other questions (as I'm able).

Jennifer
_______________________________________________
For more information about sustainability in the Tompkins County area, please 
visit:  http://www.sustainabletompkins.org/ 

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