Hello Tobias

On 25.04.2013 14:58, Tobias Oetiker wrote:
We have this VDSL2 line at one of our customer sites, which aquired
high packet loss from one day to the other ...

Did you turn off and on the device once since the high packet loss started? Eventually it could create a more stable DSL link. Could be noise from neighbors lines.

Any hints on getting this fixed.

I am not sure if mine will help, but it is probably worth a try. Else you should probably escalate this to your ISP, which then would check with Swisscom.


bye
Fabian


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