André, We are investigating what went wrong. As far as I know this is a special case and we are reselling a simple darkfiber of Sunrise (very uncommon), and it seems that a ticket has been opened with Sunrise a while ago. As it's a Layer-1 service we are unable to check the functionality.
Someone from our team will get back to you offlist once we have further information. Sorry for the issue. Best regards, Fredy / Init7 Am 03.12.2013 13:53, schrieb Andre Timmermann: > Hi List > > I'm trying to debug a fiber connection between two datacenters in > Zurich. Unfortunately the other companies involved are not very > responsive. And please bear with me, I am not a network engineer, I > am just the poor guy who got this thingie on his desk... > > Here is what I am trying to achieve: > > In each datacenter we got an Arista DCS-7050T-52 with each an SFP > 1000BASE-LX which supports up to 10km links on single-mode and 550m > on multi-mode fiber. > > We got a 1Gbps "dedicated Layer2 Connection incl. Managed Switch" > from Init7. As far as I know, they are using Sunrise as partner to > provide the connection. We are connecting to a SMF with 1310nm. > > If I put everything together, I still see a "notconnect" on the > switchport. Unfortunately the "Platin" support seems to be more like > "Bronze", we do not get a proper response right now. > > Currently I can't tell if there is something wrong within our setup > or within the setup of our provider. > > I would like to get a third party with a proper testing device (and > more experience than me) to meet me in the datacenter(s) and help me > to find evidence what the heck is going on. > > Best regards, > Andre Timmermann > -- Fredy Kuenzler Init7 (Switzerland) Ltd. AS13030 St. Georgen-Strasse 70 CH-8400 Winterthur Skype: flyingpotato Phone: +41 44 315 4400 Fax: +41 44 315 4401 Twitter: @init7 / @kuenzler http://www.init7.net/
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