This is a joint work of Harvard and AT&T.

We are still in need of more responses to the survey. You help is much 
appreciated.

Thank you very much!

Junzhi Gong and Minlan Yu
Harvard University
http://minlanyu.seas.harvard.edu/ <http://minlanyu.seas.harvard.edu/>

> On Jan 27, 2020, at 11:55 AM, Junzhi Gong <jug...@g.harvard.edu> wrote:
> 
> Dear SwiNOG community, 
> 
> Today's networks (data centers, ISPs, and enterprises) all run many hardware 
> middleboxes and software network functions. The performance of these 
> components is critical for network management and user experiences. However, 
> when performance problems happen, it often takes a lot of human efforts to 
> instrument and debug these systems especially when many network functions 
> interact with each other and with traffic dynamics. 
>  
> We are a group of researchers from Harvard and AT&T who are building new 
> diagnosis tools that can automatically find potential root causes for 
> performance problems in network functions (especially those tail latency 
> problems that are hard to diagnose). This project is led by my advisor Minlan 
> Yu (Homepage: http://minlanyu.seas.harvard.edu/ 
> <http://minlanyu.seas.harvard.edu/>), an Associate Professor in Harvard 
> University.
> 
> We're reaching out to the SwiNOG community to understand the performance 
> problems you have seen and your needs on diagnosis tools. This will greatly 
> help us to incorporate your needs in our tool. We plan to release our 
> debugging tool for the community to use. 
> 
> We greatly appreciate your help in filling out the survey below. It should 
> take less than 10 minutes to complete. The survey and the collected data are 
> anonymous (so please do *not* include information that may identify you or 
> your organization). All questions are optional, so if you don't like a 
> question or don't know the answer, please skip it. In the survey, we use 
> network functions as a general term to represent both hardware and software 
> middleboxes. A summary of the aggregate results will be published as a part 
> of a scientific article later this year.
> 
> Survey URL: 
> https://docs.google.com/forms/d/e/1FAIpQLSdx1j2BZzk_iEuIqHLDF20Rv_LuxLcrGze00Y7CHdQwjxS1Jg/viewform?usp=sf_link
>  
> <https://docs.google.com/forms/d/e/1FAIpQLSdx1j2BZzk_iEuIqHLDF20Rv_LuxLcrGze00Y7CHdQwjxS1Jg/viewform?usp=sf_link>
> 
> We would also be extremely grateful if you could forward this email to any 
> operator you know beyond this SwiNOG mailing list. 
> 
> Junzhi Gong
> Harvard University

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