See offlist reply for a direct contact. Noting that here: if people have a problem, do make your problem known on SwiNOG so that we can help each other in resolving problems ;)
Sometimes the right person at a company can make things move along. Greets, Jeroen -- On 2020-06-18 15:26, Adrien Baranger wrote: > Hi Swinog users, > > We (netplus.ch SA) are experiencing same Akamai issues with big websites like > Apple.com and Playstation Network. > We opened a ticket to their NOC (check peeringDB for contacts) and are > waiting for their feedback. > > Best regards, > > -- > > Adrien Baranger > Telecom team > > tel : +41 27 565 75 62 > fax : +41 27 565 75 12 > email : adrien.baran...@netplus.pro > > netplus.ch SA > Techno-pôle 3 > 3960 Sierre > > > > -----Message d'origine----- > De : swinog-boun...@lists.swinog.ch [mailto:swinog-boun...@lists.swinog.ch] > De la part de Benoît Panizzon > Envoyé : jeudi, 18 juin 2020 15:04 > À : swinog@lists.swinog.ch > Objet : [swinog] How / where to address weird 'akamai' cloud issues? > > Hi List > > I'm confronted with two strange akamai cloud platform issues. > > Yangming.com: > When accessed from certain ip addresses, the akamai 'webserver' returns > a cryptic error number in about 6 of 5 attempts (ssl is established, > cert valid and everything, the error is then shown as website content > instead of the website). Yangming.com tells it's not 'their' problem > and we as ISP operating the affected ip addresses have to fix this. > > Brack.ch: > When customers try to subscribe to their newsletter, the website > answers 'Bestätigungsemail gesendet'. But at least two specific email > address are never getting that email (not even a trace in the logs when > I try to subscribe them an watch the logs at the same time) as if it > were blocked @ the sender. Brack Techs never encountered such an issue > and don't know where to start looking as everything is in the akamai > cloud. > > Has anyone a contact @ akamai able to debug such issues? > _______________________________________________ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
