Thank you for your reply! Is there any way to get an accurate count of the bookmarks if Firefox counts them incorrectly? Alternately, generate an error message as to what the reason is for not syncing? Perhaps 5,000 is too low?

I have pruned them significantly already, and trying to remove more.

My phone is an Amazon Fire Phone, using tweaked Android. When I go to sync, it shows device name similar to "Firefox on SD573or" Makes no sense. I deleted firefox and signed in again and same thing. It shows as synced 1minute ago, but again, no bookmarks. I also don't see a toolbar to enable me to save bookmarks.

Troubleshooting syncing talks about deleting the Firefox account. I did not locate anything pertaining to Firefox under my accounts.
(Following the directions as follows:)
On an Android device:
  1. Open your device's Settings app (not Firefox's Settings menu).
  2. Under Accounts or Accounts and Sync, tap on Firefox.
  3. Tap your account name (usually your email address) to view the account settings.
  4. Tap the menu at the top right corner of your device and choose Remove account.

Lastly, I don't belong to google. I have been downloading Firefox from the mozilla server. I have noticed that whenever I check for updates, there are none. (Even though a newer version is available) Is there a way to be able to update via the program without having to download and install each time?

Thanks for hearing me out. I love Firefox! Any help is appreciated.


-------- Original Message --------
Subject: Re: Sync fail help needed
From: Richard Newman <[email protected]>
Date: Fri, October 16, 2015 9:59 am
To: [email protected]
Cc: sync-dev <[email protected]>

I deleted my account, reset it up to no avail. No desktop bookmarks sync. I have 4101 bookmarks.


Hi Thomas,

If you have more than 5,000 bookmark records — which, if you see 4,101 bookmarks, is probably the case, thanks to folders and deleted items — then Firefox for Android will refuse to sync them. There are parts of our integration with Android that makes the chance of something going wrong too significant to ignore, so it plays it safe.

If you're over-due for a bookmark pruning, and want to spend the time to go delete some old bookmarks, just uncheck and re-check "Bookmarks" in Sync preferences on your desktop, then wait for it to upload all of your bookmarks. Once you're under the limit, Android will start syncing them again.
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