On 7/10/2015 20:18, KOUTSODONTIS Panayotis wrote:
> I’m using firefox sync at work because I have to use many different
> computers each day. Now I have a big problem because the new sync
> doesn’t work.
I'm sorry to leave this unanswered for so long, I lost track of it in my
inbox :-(
> I’ve installed the new firefox version and when I try to
> run sync, I have 2 messages :
>
> - Nous avons repensé sync pour le render plus simple
> d’utilisation. Veuillez créer un compte …
It looks like you're still connected to the legacy version of sync,
which was recently shut down.
This message (translated for other readers, it's the "We've redesigned
sync to make it easier to use" message) should include a button saying
"upgrade" that you can click to start the setup process for the new sync
system.
> And when I try to connect to my sync account with my e-mail, it says the
> account doesn’t exist.
>
> Can you explain how to fix this ?
Unfortunately we were not able to copy users account data across from
the legacy sync system to the new one. You will need to create a new
account using your email address in order to use the new sync system.
Cheers,
Ryan
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