Classification: Confidential When installing the SAP Cloud Connector, I am getting the following errors. The installation is being performed by the user root as instructed.
<servername>:/opt/sap/scc # journalctl -xeu scc_daemon.service Aug 24 13:41:35 <servername> scc_daemon[5574]: scc_Daemon start failed, see logfile: /opt/sap/scc/scc_daemon.log Aug 24 13:41:35 <servername> systemd[1]: scc_daemon.service: Control process exited, code=exited, status=1/FAILURE ░░ Subject: Unit process exited ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ An ExecStart= process belonging to unit scc_daemon.service has exited. ░░ ░░ The process' exit code is 'exited' and its exit status is 1. Aug 24 13:41:35 <servername> systemd[1]: scc_daemon.service: Failed with result 'exit-code'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ The unit scc_daemon.service has entered the 'failed' state with result 'exit-code'. Aug 24 13:41:35 <servername> systemd[1]: scc_daemon.service: Unit process 5657 (su) remains running after unit stopped. Aug 24 13:41:35 <servername> systemd[1]: Failed to start LSB: LJS Daemon. ░░ Subject: A start job for unit scc_daemon.service has failed ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ A start job for unit scc_daemon.service has finished with a failure. ░░ ░░ The job identifier is 2958 and the job result is failed. Aug 24 13:55:16 <servername> systemd[1]: Starting LSB: LJS Daemon... ░░ Subject: A start job for unit scc_daemon.service has begun execution ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ A start job for unit scc_daemon.service has begun execution. ░░ ░░ The job identifier is 3575. Aug 24 13:55:16 <servername> scc_daemon[6005]: Starting scc_Daemon Aug 24 13:55:16 <servername> su[6088]: gkr-pam: couldn't get the password from user: Conversation error Aug 24 13:55:16 <servername> su[6088]: pam_unix(su:auth): auth could not identify password for [sccadmin] Aug 24 13:55:16 <servername> su[6088]: pam_sss(su:auth): authentication failure; logname= uid=0 euid=0 tty= ruser=root rhost= user=sccadmin Aug 24 13:55:16 <servername> su[6088]: pam_sss(su:auth): received for user sccadmin: 10 (User not known to the underlying authentication module) Aug 24 13:55:16 <servername> su[6088]: FAILED SU (to sccadmin) root on none Aug 24 13:55:17 <servername> scc_daemon[6005]: scc_Daemon start failed, see logfile: /opt/sap/scc/scc_daemon.log Aug 24 13:55:17 <servername> systemd[1]: scc_daemon.service: Control process exited, code=exited, status=1/FAILURE ░░ Subject: Unit process exited ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ An ExecStart= process belonging to unit scc_daemon.service has exited. ░░ ░░ The process' exit code is 'exited' and its exit status is 1. Aug 24 13:55:17 <servername> systemd[1]: scc_daemon.service: Failed with result 'exit-code'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ The unit scc_daemon.service has entered the 'failed' state with result 'exit-code'. Aug 24 13:55:17 <servername> systemd[1]: scc_daemon.service: Unit process 6088 (su) remains running after unit stopped. Aug 24 13:55:17 <servername> systemd[1]: Failed to start LSB: LJS Daemon. ░░ Subject: A start job for unit scc_daemon.service has failed ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ A start job for unit scc_daemon.service has finished with a failure. ░░ ░░ The job identifier is 3575 and the job result is failed. lines 91-152/152 (END) <server>s:/opt/sap/scc # systemctl status scc_daemon.service × scc_daemon.service - LSB: LJS Daemon Loaded: loaded (/etc/init.d/scc_daemon; generated) Active: failed (Result: exit-code) since Thu 2023-08-24 13:55:17 BST; 10min ago Docs: man:systemd-sysv-generator(8) Process: 6005 ExecStart=/etc/init.d/scc_daemon start (code=exited, status=1/FAILURE) Aug 24 13:55:16 <servername> su[6088]: gkr-pam: couldn't get the password from user: Conversation error Aug 24 13:55:16 <servername> su[6088]: pam_unix(su:auth): auth could not identify password for [sccadmin] Aug 24 13:55:16 <servername> su[6088]: pam_sss(su:auth): authentication failure; logname= uid=0 euid=0 tty= ruser=root rhost= user=sccadmin Aug 24 13:55:16 <servername> su[6088]: pam_sss(su:auth): received for user sccadmin: 10 (User not known to the underlying authentication module) Aug 24 13:55:16 <servername> su[6088]: FAILED SU (to sccadmin) root on none Aug 24 13:55:17 <servername> scc_daemon[6005]: scc_Daemon start failed, see logfile: /opt/sap/scc/scc_daemon.log Aug 24 13:55:17 <servername> systemd[1]: scc_daemon.service: Control process exited, code=exited, status=1/FAILURE Aug 24 13:55:17 <servername> systemd[1]: scc_daemon.service: Failed with result 'exit-code'. Aug 24 13:55:17 <servername> systemd[1]: scc_daemon.service: Unit process 6088 (su) remains running after unit stopped. Aug 24 13:55:17 <servername> systemd[1]: Failed to start LSB: LJS Daemon. Log File: /opt/sap/scc/scc_daemon.log = Empty: <servername>:/opt/sap/scc # ls -ltr *.log -rw-rw-r-- 1 sccadmin sccgroup 0 Aug 24 13:55 scc_daemon.log Can any assistance be offered? Regards Paul Maber | Snr. Technical/Security Consultant |North, Energy and Utilities BU Financial Services, Digital, IP & Alliances | CGI Waterton Industrial Estate, Moor Rd, Bridgend CF31 3TR | United Kingdom. paul.ma...@cgi.com<mailto:paul.ma...@cgi.com> | www.CGI-group.com<http://www.cgi-group.com/> Now available, the fifth in our highly successful “For Dummies” series – “GB Electricity Industry for Dummies”. Register for your copy here<http://www.cgi-group.co.uk/GBEIforDummies>. 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