Dear experts

I am trying to use Pidgin under Tails. I have an XMPP account, which works fine outside Tails (under Debian and under Windows).

When trying to add the account in Pidgin under Tails, (entering the right username and password), it refuses to make it "available", and it says: "disconnected - not authorized".
I've tried that several times.

Can you suggest a fix or a workaround?

Many TIA - Debby
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