Hi,
could you please answer the following questions:
1. Which version of Tails are you trying to start?
2. How did you verify the ISO image?
3. Which is the brand and model of the computer?
4. What exactly happens when trying to start? Report the complete error
message that appears on the screen, if any.
5. Are you trying to start Tails on a USB stick or a DVD?
6. If you are trying to start on a USB stick, which program did you use
to install it:
Universal USB Installer,
GNOME Disks,
Tails Installer, or
dd on the command line?
Note that these are the only supported installation methods.
7. Have you been able to start Tails successfully on this computer
before, from another USB stick or DVD, or with another version of Tails?
If so, which ones?
8. Does the same USB stick or DVD start successfully on other computers?
Cheers.
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