Hi Mary,
 
I have experienced this in the past as our IT office is off-site as well.  What I did to help correct this was to use a slide bar which can be used to slow the script down in the event the screens are painting slowly.  It's not a great fix, but it works.
 
Vince Swisher
Lahey Clinic
Burlington, MA
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Thompson, Mary
Sent: Thursday, October 14, 2004 11:16 AM
To: [EMAIL PROTECTED]
Subject: [Talk] Meditech System Issues

Our facility is running Meditech 4.9 Magic and I have a variety of scripts that post remittances both 835 and non standard electronic.  Our billing office is off site from the main facility and the main IS department.  There are days when it seems that the system does a slow fast routine and only the scripts and very fast users such as cash posters and charge processors seem to be affected by this causing errors/problems unseen before. It will cause my screens to jump a segment, throwing off the script.  I am not near as talented as many of you and wonder if some of you have encountered this and put a “fix” in your scripts? If so how? And can you share? I appreciate any thoughts you may have on this subject.

Thank you!

Mary  

 

Mary Thompson

Special Project Manager

Children's Mercy Hospital

(816) 234-3940

 

 

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