On Sun, 1 Nov 2020 at 09:57, Evan Leibovitch via talk <talk@gtalug.org> wrote:
> > … my current provider (Koodo/Telus). > ah, no: stick with Koodo. Everything about them is better. The only reason I'm with Freedom is that they have better US prices, and Catherine (used to) travel there a lot. This is now a legacy service that they may not offer on new plans.C's plan dates back to Wind days, and had voicemail as an expensive add-on. > Unlike Koodo, Freedom has some brick-and-mortar stores and I hope the one > nearby may be more helpful than a call centre. That may be wishful thinking. > > Most of the stores are pretty terrible, if they're keeping them open at all. I've only had one fantastic customer interaction at a Freedom store (Eglinton Square) and a number of entirely terrible ones. B&M is effectively dead: it's webchat and courier service for the foreseeable future. cheers, Stewart
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