Simply placing answers at the top.
One of the more amusing experiences with all these bell techs is their
placing not just 1 but two filters. Not that it changed anything.
While I am absolutely certain I do not have vdsl, there is little more I
can claim. Fortifying my desire to find another 2wire brand model 2701
unit . I know it does not bother my land line.
Oh and pdf is not considered an inclusive alternative format there are
several options that can be provided, but pdf is not one of them.
Thanks,
Karen
On Fri, 15 Jan 2021, Lennart Sorensen wrote:
On Thu, Jan 14, 2021 at 06:39:31PM -0500, Karen Lewellen via talk wrote:
When the bell modem is turned off, as in the power chord is
disconnected, all clicking stops. It is only when the modem is
plugged in, and only this particular series of modem that
causes the problem.
Do you have DSL filters on all phone devices except the DSL modem?
I would of course expect a Bell technician to have checked that.
Of course a filter could have gone bad, but again I would expect them
to have checked that. Certainly bad or missing DSL filters are the most
common cause of noise on phones with DSL service active on the line.
My land line phone, now a brand new one since a prior bell
technician insisted my land line phone was the problem, is an
adaptive technology device I use for which there is almost no
other alternative. Every bell tech who has visited points out
that they are stumped as to why the new modems, there are only
two prospects, a 1000 and 3000 from the same maker, creates
noise on my line. they have done everything both outside and
inside without success. bell has not kept modem technology up
to date that is inclusive, even while having an accessibility
department. At the moment, buying yours may be the only real
prospect we have, since I cannot physically use another land
line phone.
Sure does sound strange.
I respect that, We may need to seek an alternative provider
modem. If that happens, bell will be covering the costs, since
this is an accommodation.
Alvin, that at least gives me a bit of hope that those modems are
still in good working order. While in theory I would have been
charged for the modems, the cost was credited through bell
accessibility.
Techsavvy does not provide billing in alternative formats In fact
when I left them, they were my ISP at some point, it was because
I was over charged, but could not prove it since they refused to
give me a bill in the alternative format I required.
I guess they just send a PDF file in one standard format.
I thought I had a dlink DSL modem around here somewhere I hadn't used
in years, but I can't seem to think of which box I put it in. I don't
think I gave it away, although who knows at this point. I should really
sort my various computer parts better than random stuff in each box.
Which speed of DSL is your service supposed to be since that affects
the type of DSL modem it would require, as in ADSL, ADSL2 or VDSL.
--
Len Sorensen
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