Kristina, thanks for adding to Marc's advice. I'm putting everyone's feedback together so I can sort through it, organize it, and use is as a guide to try and work my way through this project with as few gotchas as possible.

Though I'm no longer working freelance, I'll advise my employer that it would be best to get an up-front payment on this lest it start to drag out (which tends to happen even with static sites--it really gets absurd sometimes).

Regards,
Bev

Kristina Anderson wrote:
Exactly. The operative words here being "unexpected client requests". No matter how thoroughly you spec things out and try to anticipate everything you will be spending a LOT of time dealing with client saying "OH, but I thought the site would do XYZ..." or "OH, but I thought that it would be better if we did it like this instead" or just plain obnoxious behavior like, "GUESS WHAT, we decided that we need 4 additional reports of sales activity but we can't extend your deadline"...so allow as much extra time as your client will agree to.

Explain to them that by your allowing for a sufficient amount of time and careful planning and testing, you are guaranteeing delivery of a quality application to them, and you don't want to cut corners in any way.

Also make sure to get a percentage of payment up front or within the first couple of weeks, that way if things drag out during the client approval phase, you won't be left holding 100% of the bag waiting.

And I totally 100% agree, it's nearly impossible to effectively test you own code to production-quality perfection, you need to plan to bring someone else in on that.

-- Kristina
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