Hello Brian,
Sunday, October 12, 2008, 11:13:01 AM, you wrote:
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> |
Did they even offer any logs that you could review so you could "fix your software" (since they say that's at fault) ? |
That was the part that floored me. They threw it out there with NO other justification or ANY evidence to support their assumption, nothing and in a really, really nonchalant tone which bugged me even more. Actually, they did refer to the folders in the product that require write access to do things like realtime image conversions and uploads, but definitely NO, "we found a hacker using such and such folder" nothing like that and as I mentioned the exploited folder was and is read only so that was another red herring they threw at me.
Thanks for the tip. I haven't had the best luck with Hosting, clearly. I wouldn't be with these guys but for the ISP that I was with decided that reseller accounts were not profitable so the dumped their service offering but would continue if I wanted to pay three times more $$$ for a smaller package... the one before that, went belly up and disappeared... oh, forgot the one in between, they had offshore support that decided I didn't need write access to anything, unbelievable!
LOL ... its been an adventure, that's for sure...
Thanks again.
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Best regards,
mikesz mailto:[EMAIL PROTECTED]
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