On Thu, Aug 27, 2009 at 2:56 PM, Chuck Reeves<[email protected]> wrote:

> When you need to explain something to Lay people I find that its easier to
> try and equate it to something universal.
>
> If they are librarians, you can tell them that its like having a book shelf
> that is full and when a new book that comes in that needs to go on that
> shelf, you need time to shuffle all the books around.  Tell them that it
> would  be counter productive to do that while customers are in library,

LOL. That is a perfect explanation!

-- 
Randal Rust
R.Squared Communications
www.r2communications.com
614-370-0036
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