I believe that's a View setting and I'm guessing instead of a message count, you see the words "Filter Applied". The default IMAP account view in Outlook 2013 is to "Hide messages marked for deletion" which produces the "Filter Applied" message. To correct this, I selected "IMAP Messages" from the "Change View" menu and I now have a message count. Hope that helps Martin
-----Original Message----- From: Talk [mailto:talk-bounces+mbrown464=btinternet....@lists.window-eyes.com] On Behalf Of gosselin_louis via Talk Sent: 16 February 2015 11:48 To: 'Rod Hutton'; 'Window-Eyes Discussion List' Subject: RE: Outlook 2013 won't tell me how many messages are in my inbox Rod, In fact, I did shut Outlook down before executing that command. Rebooting after executing that command didn't seem to make any difference, either, at least not for telling me about numbers of messages. Louis -----Original Message----- From: Rod Hutton [mailto:rod_hut...@hotmail.com] Sent: Sunday, February 15, 2015 1:30 PM To: 'Rod Hutton'; 'Window-Eyes Discussion List'; 'gosselin_louis' Subject: RE: Outlook 2013 won't tell me how many messages are in my inbox Hi Louis, So sorry, but I forgot to say that you must shut Outlook down first before typing the command: Outlook.exe /cleanviews And pressing Enter. Otherwise, you'll get multiple copies of Outlook running. Anyway, if you do end up with multiple copies of Outlook running, just shut them all down, type the command, press Enter, and you should be okay. Good luck, Rod -----Original Message----- From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On Behalf Of Rod Hutton via Talk Sent: Sunday, February 15, 2015 1:12 PM To: 'gosselin_louis'; 'Window-Eyes Discussion List' Subject: RE: Outlook 2013 won't tell me how many messages are in my inbox Hi Louis, If you Hold down the left Windows key, and press R, you will call up the Run dialog box. If you were to then type the following command: Outlook.exe /cleanviews Making sure to type the punctuation just as I wrote it, this will restore Outlook, thereby eliminating any customized views you may have done intentionally or by mistake. Perhaps this will solve the problem. Hth, Rod -----Original Message----- From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On Behalf Of gosselin_louis via Talk Sent: Sunday, February 15, 2015 7:24 AM To: 'Window-Eyes Discussion List' Subject: Outlook 2013 won't tell me how many messages are in my inbox I do hope someone can help me with this problem, as it is still going on again today, without a break. I sent out the message below about this yesterday, but nobody responded. Louis Gosselin Running Win-Eyes 8.4 on a Windows7 Desktop. Throughout all of this morning now, whenever I attempt to learn how many messages are present in my in-box, by pressing Ctrl-Insert-s, I'm hearing "Filter Filter Applied connectivity to your server" and then something about synchronizing files. How long is that process supposed to go on? Can I do something to force the process to complete or stop or something, so I can find out how many messages I have in my in-box currently? It's quite commonplace to see this message, but usually it goes away after I've read and deleted a number of messages. Not so today. Thanks for any help. Louis Gosselin _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h otmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40h otmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/mbrown464%40bt internet.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com