Definitly sounds like your headset plugs would be slightly out of range. The idea of an extension chord, is a good one, and has actually helped here too a couple of times. As stated, make sure it is a Stereo cord.

If the general problem is that your plug gets inserted too far into the outlet output jack of your computer, I have one tiny suggestion for you. You would need something that would block the plug from getting too far into the jack, OK. So take the headset to your local hardware store, and ass them for either a small washer, or even what is called an "O-Ring". It should have an inner diameter of 3.5mm or just about 1/8 of an inch. Now have that washer fastened on your headset plug, and see if it will prevent you from sticking it too far into the socket. Just make sure, whatever they provide you for a washer, would not have an outer diameter that would conflict any parts of your laptop case, since that would prevent you from inserting the plug all together. If you find it needs one washer for the one laptop, and anotheer thicker washer for the other laptop, then maybe the best would be to simply tape a washer in front of the headphone socket, on each computer.

By the way, if you wonder what the difference between a washer and an O-ring is, I'd provide you this small piece of info. A washer, is a thin metallic plate, usually circular in its shape, and with a whole in the middle, it typically will be used, to prevent screws from being tightened that much, that they will dig themselves into the wall or other material.

An O-ring, on the other part, is often a bit thicker. It is made up of some more or less flexible material, like rubber or silicone. The typical usage for it, is for stabilizing pipelines, or to protect cables when they have to be pulled through holes in material that could cut them. An O-ring may likely be tight enough to stick to your headset jack, without any further modification, but also might prove too thick for the purpose of preventing the jack from getting too deeply inserted in the socket. The washer, may be a bit harder to fix to your jack, but a drop of super-glue could be the idea here. Or, like I said, the washer could be taped to fit exactly in front of your computer's output socket.

These are but a couple of handy small tricks, and you can do whatever modifications to them you find necessary. Hope you get the issue worked out.

David

On 2/26/2015 11:57 PM, Van Lant, Robin via Talk wrote:
To those audio equipment gurus out on the list...

I have a laptop at work and one at home.  I have a pair of stereo earphones I 
use at work when taking notes in meetings.  When I plug them into the jack on 
my HP laptop, I have to slightly pull them out to have the volume at normal 
levels.  When I plug this same pair of earphones into my Toshiba home laptop, I 
don't hear anything unless I pull it out to a very precarious place that it 
will not stay on its own.

I found another pair of cheap earphones at home and these work fine in both 
laptops.  The plugs on both earphones seem identical to my novice touch.  Any 
idea why the higher quality earphones have such an issue in the laptops and why 
they would perform differently, even though the plugs look the same?  I'll use 
the cheaper earphones for now, but they have a tinny sound quality that isn't 
great, so I'll want to think about different ones, but I don't want to buy new 
ones if they won't work. The good news here is that it's not my laptop jack, 
which was my first fear when the other earphones didn't work.





Robin Van Lant | Sr. Program Manager
Strategy & Performance Management | Key Equipment Finance
720-304-1060 | robin_van_l...@key.com


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