Hi Chris, Michael Russillo here; when I purchased the Vocalizer Expressive
voice online yesterday, I put in my unique serial number in the box that
asks for it. I didn't receive any additional file by email perhaps because
I already have the serial number I got last Monday when I contacted Support
to get my unique serial number; I downloaded the Synth auth file from the
page for the Vocalizer voice; then ran the file, no problem; then downloaded
and installed the Vocalizer Expressive Tom Premium file; then went to WE
Control Panel under Devices, went to Synthesizers and found the Vocalizer
Expressive American English Tom in the voice listview; tabbed to Activate
and pressed that button but got the message asking if I want to learn about
voices available for purchase; hit No as I already purchased Vocalizer; the
Vocalizer won't activate. Even if I have a unique serial number already, do
I need to get yet another number for setting up Vocalizer? Please let me
know any step I may have missed; thanks.
Michael (Peter) Russillo
-----Original Message-----
From: Chris Grabowski via Talk
Sent: Sunday, March 01, 2015 9:48 AM
To: Sunshine ; Window-Eyes Discussion List
Subject: RE: trying to install voices
Also, make sure if you were sent a Window-eyes authorization file in email
to download and install that as well.
If this is an office install, your serial number in help/about should have
your unique serial number that starts with PF.
It should not be the standard GWWEOffice serial number.
Thanks,
Chris
Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
-----Original Message-----
From: Talk
[mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On
Behalf Of Sunshine via Talk
Sent: Saturday, February 28, 2015 4:01 PM
To: Peter Russillo; Window-Eyes Discussion List
Subject: Re: trying to install voices
did you install the voice as well?
along witht the auth file?
On 2/28/2015 1:54 PM, Peter Russillo via Talk wrote:
Hi list. I bought the Vocalizer Expressive Tom from GW Micro; I
downloaded and ran the synth authorization file, then saw the
Vocalizer Expressive in the Synthesizers list under Devices; When I
hit the Activate button I got a dialog saying I could purchase the
voice from GW Micro and asking if I wanted to learn about what could
be purchased. Now after running the synth authorization file, I
restarted WE before trying to activate Vocalizer. Please let me know
if I've missed a step somewhere; thanks very much.
Peter
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