Mike, downloading additional tools from the Eset site is not
something I have heard of before. I gather you paid for either Nod32
or Eset Security Suite for some period of time. If you did, you have
access to their thorough customer support. They are familiar with
screen readers, including Window-eyes. They have always provided me
with customer service of the highest quality. You may want to speak
with them and explain your concerns about the need for additional
downloadable tools. i do understand you may need them to explain the
use of such tools and the necessity for having them along with
their already-paid for security package. Please let me know what
they say to you.
All the best,
Elizabeth
At 05:16 PM 3/31/2015, you wrote:
Steve
In the past, my experience was similar to what Elizabeth described in her
thoughtful and helpful reply.
A couple of others, in private off-list replies,
mentioned something somewhat disconcerting: Eset, on their website,
now indicates that additional tools may be needed to be downloaded from
their website to deal with certain threats. There is no charge for this;
but certainly this makes the process somewhat more cumbersome and probably
less thorough.
So, this brings up the logical question: can folks out there suggest
another security package that is both effective and thorough along with
being WE friendly?
The humble Christian is far happier in a cottage than the wicked in a
palace.
Arthur W. Pink (1886-1952), Scottish author and teacher
On Tue, 31 Mar 2015, Steve Jacobson via Talk wrote:
> I'm just curious, do you mean that this virus package does not
give options to clean up threats, but will only
> cleans a limited number it considers to be critical?
>
> Best regards,
>
> Steve Jacobson
>
> On Wed, 01 Apr 2015 05:05:52 +1000, brendoncdono...@icloud.com
via Talk wrote:
>
> >Hi again, this is not a window eyes issue. It is the ante virus
program.thank you.
>
> >Warm Regards, Brendon Donohue
>
> >On 1 Apr 2015, at 5:01 am, brendoncdono...@icloud.com via Talk
<talk@lists.window-eyes.com> wrote:
>
> >Hi, in my view, I would use another antivirus software and do
another skin! Thank you.
>
> >Warm Regards, Brendon Donohue
>
> >On 31 Mar 2015, at 11:49 pm, Mike Pietruk via Talk
<talk@lists.window-eyes.com> wrote:
>
> >I just ran a virus scan using ESET. It found, say 25 threats, and
> >indicated it cleaned 6 of them.
> >I saw no choice in how to deal with the remaiing 19 such as to
immediately
> >delete them, quarantine them, whatever.
> >Is this a WE issue, or am I missing something here.
> >Thanks for guidance on this.
>
>
>
>
>
> >The humble Christian is far happier in a cottage than the wicked in a
> >palace.
> >Arthur W. Pink (1886-1952), Scottish author and teacher
>
>
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