Hi, I don't write to the list often, However, I have the same type of speech 
loss and crashing problems. I have Windows Vista and WE 8.4. I'm not sure how 
much ram I have. The speech loss and crashing happens in the early morning and 
sometimes with word 2010. Most of the time doing control alt w brings it back. 
However, sometimes I have to do a hard reset. Sometimes even rebooting doesn't 
bring speech back. Is there any way to solve this problem? Any assistance is 
greatly appreciated. Thanks much in advance. Gayle   
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