Hello,

The number for the Microsoft Disability Answer Desk in North America is (1) 
800-936-5900.

Steve


-----Original Message-----
From: Talk [mailto:talk-bounces+sclower=aisquared....@lists.window-eyes.com] On 
Behalf Of Pamela Dominguez via Talk
Sent: Friday, August 7, 2015 8:55 AM
To: Nick Sarames <nicksara...@msn.com>; Window-Eyes Discussion List 
<talk@lists.window-eyes.com>
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I think I remember it as 5900, although there may be more than one because 
of more than one line.  But 5900 are the last four digits I mainly remember. 
Pam.

-----Original Message----- 
From: Nick Sarames via Talk
Sent: Thursday, August 06, 2015 10:17 PM
To: Milton ; Window-Eyes Discussion List
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:
> Do you have the phone number for Microsoft assibily desk?
>
> -----Original Message----- From: Michael Massey via Talk
> Sent: Tuesday, August 4, 2015 4:12 AM
> To: 'Window-Eyes Discussion List'
> Subject: Observations using Windows 10 and Window-eyes 9.2
>
> Hi.  The information I'm about to pass along to the list members are not
> complaints.  They are observations.
>
>
>
> I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
> computer running Windows 8.1, and for my Dell Xps-501-L laptop running
> Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin to
> speak as if something was being installed on my desktop computer, but 
> didn't
> pay close attention, and I didn't think much of it.  Yesterday I happened 
> to
> check Windows updates and found at least a dozen download failed updates 
> of
> Windows 10 home upgrade.  With the help of the Microsoft accessibility
> answer desk I was able to download and install Windows 10.  I am now 
> hearing
> what sounds like the Window-eyes startup sound twice.  The sound is also
> very distorted, so I have to turn the sound bars volume down a bit.
>
>
>
> Later yesterday I had to have the Microsoft Accessibility answer desk
> representative help me get Windows 10 downloaded so I could install it for 
> a
> similar issue.  There were only two failed updates and I didn't hear
> Window-eyes speak when the updates were being downloaded.  The Window-eyes
> sound is also distorted.  I tried to redownload and run the Window-eyes 
> 9.2
> upgrade and install it, but the progress reached 80 percent and generated 
> a
> Windows error I believe.  I now cannot find my downloads folder after
> upgrading the Windows 7 computer to Windows 10.  I tried searching for
> downloads and nothing would come up.  How do I find my downloads folder
> Thanks.  ?
>
>
>
> Mike M.
>
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