Robin, My first recommendation would be to try different Window-Eyes mouse boundaries to see if that helps. Maybe you accidentally changed the Window-Eyes mouse boundary to a setting that you normally don't use. The hotkey to cycle among the options is Control-Shift-B. Kind Regards, Marc
-----Original Message----- From: Talk [mailto:talk-bounces+msolomon=aisquared....@lists.window-eyes.com] On Behalf Of Van Lant, Robin via Talk Sent: Thursday, August 13, 2015 1:39 PM To: Window-Eyes Discussion List <talk@lists.window-eyes.com> Subject: Mouse keys are not working as they used to Hi - My mouse keys aren't working as they used to and I'm not sure what I may have done or what changed. I'm on Windows 7 64 bit and WE 9.1. I think this started a couple days ago, but I can't be sure. Here are some examples. 1. If I'm in a Windows Explorer view, hitting numpad 7 used to take me to the very top of the window on the title bar. Now hitting numpad 7 says top left, but it takes me to the beginning of the first file or folder name in the view. Numpad 1 takes me to the last folder or file. 2. In my Outlook 2010 inbox, I'm taken to the top of my inbox with the point sitting on one of the icons just left of "From" on the column headers. Numpad 1 takes me to the last message in my inbox. 3. I use Cisco Jabber for instant messaging and have to use mouse pointer to read much of it. Numpad 7 used to take me to the top of the window where I could use numpad 2 to go down the window and see who was messaging me and the status. I can't get this to work at all. I cannot figure out where the pointer goes when I hit numpad 7 and it just dings if I try to use mouse navigation afterward. This is the most problematic impact right now. 4. On the Desktop, numpad 7 does take me to the top left corner. From here, I get dings unless I have it set to line and then numpad 2 will read each line of icons. I don't normally use mouse keys on the desktop screen, so maybe this is normal function. 5. In Word 2010, numpad 7 takes me to an area off the document, at the far left just below all the tool bars. Any idea how to troubleshoot this? It's impacting my ability here at work. I already tried restarting WE to see if it was a fluke. Robin Van Lant | Sr. Program Manager Strategy & Performance Management | Key Equipment Finance 720-304-1060 | robin_van_l...@key.com This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:dnereque...@key.com with 'No Promotional E-mails' in the SUBJECT line. _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
