Hi Rick,

It was the file explorer sluggishness issue in Windows 10.
It wasn't a Window-eyes issue, it was a Microsoft issue.  Microsoft has 
addressed the file explorer issue in the later insider preview builds and the 
overall responsiveness was vastly improved.
Once it goes to the general public the sluggishness in file explorer will go 
away.

The user was told of the situation  and can comment if they wish.

Chris

Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
 

-----Original Message-----
From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] 
On Behalf Of Rick Thomas via Talk
Sent: Thursday, October 1, 2015 6:21 AM
To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com>
Subject: What Was Result Of Mailed In Laptop Test

Hi: One person having problems mailed in his, her, laptop to AI Squared for 
analysis and a fix.
What were the problems being encounterd and the results of the analysis and the 
fix if any?
This was a big hassle for the person involved and warrents a response me thinks.
We all cant pack up our systems and send them in so this sample case might help 
a few others out here if quantified as to the problem, fix or, if no fix, what 
the detailed test results indicated.
Not hearing anything lets the mind wander in dark places.
That said, WE 9.2 is working somewhat decently after having played with 
settings, switching slowly and allowing WE to load whatever it needs to before 
doing any navigation within the newly focused application.
I still get the occasional speech loss, very few lockups lately, and still have 
problems after a computer sleep session but things were so bad a few months ago 
I almost had to drop WE as a screen reader of choice - now not so much but it 
needs to be more solid.
In any case, what were the results from the test of the laptop problems and 
what were the problems to begin with?
Is it something that could help others like settings?
Rick USA

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