Here is what I did. I did as chris recommended, opened the menu, control back slash, enter enter and still couldn't find Window-eyes diagnostics, so then I went to App central and found Utilities, there I found WEDiag and downloaded it. Then I went back and repeated the steps from before and turned on status. I arrowed up to Window-eyes diagnostics, hit enter, arrowed down to refresh libraries, exited out of there and wala, I am now able to open attachments.
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