I tried e-mailing support, but no reply at all.
At 07:22 AM 12/21/2015, you wrote:
I had the same problem and sent an email to wesupp...@aisquared.com
and explained the issue and gave them my serial number. I didn't
have to wait long before I received a reply to try again. When I
went out to the update site, it said that I now owned 9.3.1.0 and
the installation went smoothly. I wonder if some serial numbers
didn't get ported into 9.3.
David
-----Original Message-----
From: Talk
[mailto:talk-bounces+ayersd=co.tioga.ny...@lists.window-eyes.com] On
Behalf Of David Pearson via Talk
Sent: Sunday, December 20, 2015 7:52 AM
To: Window-Eyes Discussion List
Subject: Re: 9.3 refuses to install over 9.2
I uninstalled Office 2003 thinking this might be the reason why
window eyes 9.3 won't install over 9.2.1, but I still get the message
that 9.3 is not compatible with my version of window eyes. This
happens on my windows 7 machine and my windows 10 machine.
At 09:33 AM 12/17/2015, you wrote:
>Add my name to the list of those who can not install 9.3 over 9.2.
>
>If I choose either choice when it is asking about Braille support, I am
>told that this update can not be installed over 9.2.
>
>A I Squared Tech Support, do you have a solution for this?
>
>Dave
>
>
>--
>Dave <dlh...@centurylink.net>
>
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