Maybe you should try system restore.

On 5/16/2016 3:49 PM, Smith, Veronica via Talk wrote:
Here's another problem I am having, using Windows7, Office 2010, latest WE, 
when I am using Fire Foxx, if I want to go to a previous page, I have always 
hit alt left arrow and it has always gone back a page, but  now, now it messes 
with Window eyes and it turns off, well the whole system seems to freeze up.  
Irritating to say the least.  Is this something on my end, well it just started 
after we installed that stupid Norton.  I'm not sure if I should lay blame 
there, as now I don't have that virus protector but I still have the problem.
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