Greetings, You might also consider giving the Microsoft disability answer desk a call. In North America, they can be reached at (800) 936-5900.
Steve -----Original Message----- From: Talk [mailto:talk-bounces+sclower=aisquared....@lists.window-eyes.com] On Behalf Of Tom Kingston via Talk Sent: Wednesday, May 25, 2016 10:46 AM To: Chris Skarstad <rascal0...@verizon.net>; Window-Eyes Discussion List <talk@lists.window-eyes.com> Subject: Re: using the norton removal tool and ridding myself of Norton internet security I have no idea if Virtual View will work on a captcha. If I'm not mistaken some of those on web pages are designed not to work with OCR in order to prevent elaborate bots from getting in. But it can't hurt. Good luck, Tom On 5/25/2016 10:33 AM, Chris Skarstad wrote: > Hi. I haven't to be honest...I'm not even sure how to > use it. Would that work for something like the Norton removal tool? It > does have a captcha. Others have suggested narrator, which is a gret > idea but doesn't have any OCR capabilities. I'll give virtual view a > shot once I can figure out how to use it. :) > > > > > On 5/25/2016 9:12 AM, Tom Kingston via Talk wrote: >> Chris, >> >> Did you try the Window-Eyes virtual View app in OCR mode? >> >> Regards, >> Tom >> >>> On 5/24/16, Chris Skarstad via Talk <talk@lists.window-eyes.com> wrote: >>>> Hi folks >>>> >>>> >>>> Well, I've gotten myself in quite a bind here, and I don't quite know >>>> what to do next. A few nights ago, I downloaded a program that had >>>> other software bundled with it, and one of the programs was Norton >>>> Internet security, this is of course a trial version. I didn't want it >>>> on my system so I ran a little program I use called Revo Uninstaller. >>>> Most times, it can remove programs and go a bit deeper and remove some >>>> registry entries and other files left over, without being >>>> destructive to >>>> other programs. With some programs, though, it has to run the >>>> program's >>>> original installer. Can you guys see where this is going? I was >>>> somehow >>>> able to get the program to uninstall from my system, but not completely >>>> though. Unfortunately there are no entries for it in the listing for >>>> programs and features, and after Revo Uninstaller ran and did the best >>>> job it could, unfortunately, it removed the entry for Norton Internet >>>> security. I looked in c:\program files\(x86) >>>> >>>> and found the following folders. Norton Internet security, and >>>> Norton Installer. I looked inside the folders, especially norton >>>> installer thinking there was a way to uninstall it from there, but no >>>> dice. So I dit a bit of research and found out that Norton has a >>>> removal tool. I downloaded it and ran it and agreed to the license >>>> agreement, but when I got to the next screen, ...I was greeted with a >>>> security check screen with a captcha that I absolutely, positively can >>>> not solve no matter what. Does anyone have any idea about how I can >>>> figure out how to get past this captcha in some way, or am I going to >>>> have to rely on a pare of working eyes to get past this? Alternatively, >>>> do you guys think it would be safe for me to delete the 2 folders in >>>> question? I did a bit of checking and it looks as if Norton, in its >>>> infinite wissdom has disabled Windows defender, and there's no way to >>>> re-enable it until I can get Norton off my system. Like I say, I never >>>> actually meant to download the program but it came bundled with >>>> something else and I've no idea how to rid myself of it. I don't >>>> want to >>>> do anything destructive, as this is a brand new machine running >>>> Windows 10. Hopefully, one of you guys will have some answers. >>>> >>>> >>>> Thanks! >>>> >>>> I have to say I feel kind of embarassed about this one. >>>> >>>> >>>> Chris >>>> >>>> >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of >>>> the author >>>> and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cadkins6739%40gmail.com. >>>> >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tom.kingston%40charter.net. >>> >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>> >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rascal0826%40verizon.net. >> >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> > > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/sclower%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
