This sounds like a problem with UI Automation. In WE, go to Apps/Diagnostics/Refresh Accessibility Libraries. When done, reboot.
> On Jun 20, 2016, at 6:16 PM, Naomi Knudsen via Talk > <talk@lists.window-eyes.com> wrote: > > I have checked that all apps are updated, and I have reinstalled WE 9.4.0.0,. > I have looked for diagnostics or repairing Windows video driver under apps, > but even with sighted help, I could not find these. > > I am still having the problem that WE will not read the menus even though my > sighted husband tells me that they are clearly there. > > If I can not work out this problem, I will be forced to go to another screen > reader. > > Is there anyone willing to help? > > Blessings, > Naomi in Michigan > > > go to apps/diagnostics/repair windows 10 display driver and see if > that helps. > > Chris > > > Ai Squared Support > Ai Squared > 725 Airport North Office Park > Fort Wayne, IN 46825 > (802) 362-3612 > www.aisquared.com <http://www.aisquared.com/> > > > -----Original Message----- > From: Talk > [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com > <mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com>] On > Behalf Of Marc Solomon via Talk > Sent: Monday, June 13, 2016 12:43 PM > To: Naomi Knudsen <nrknud...@att.net <mailto:nrknud...@att.net>>; Window-Eyes > Discussion List <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>> > Subject: RE: Menus > > Regretfully, I don't have this setup available to test. But, you should > definitely check to make sure that the correct Office set files are installed > and loaded when using Word (e.g. Office 2010). Maybe others on this list are > using Word 2010 on Windows 10 and can let you know if they are having the > same issue. But, I suspect that the combination of Office 2010 and Windows 10 > is not very common and not heavily tested. > Best, > Marc > > -----Original Message----- > From: Talk [mailto:talk-bounces+msolomon=aisquared....@lists.window-eyes.com > <mailto:talk-bounces+msolomon=aisquared....@lists.window-eyes.com>] On Behalf > Of Naomi Knudsen via Talk > Sent: Monday, June 13, 2016 12:27 PM > To: talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com> > Subject: Re: Menus > > I am using Office 2010, Windows10 and WE 9.4. > > With Windows7 in a Word document, I could press the alt key then tab across > to ?font" and "font size?. From either of those tabs, I could arrow up and > down to choose a font or a font size. > > Now, after upgrading to Windows10 and WE 9.4, when I follow these steps, when > I try to arrow up and down to choose a different font or font size, WE just > says ?blank? repeatedly. > > Blessings, > Naomi in Michigan > > > Date: Sun, 12 Jun 2016 14:29:06 +0000 > From: Marc Solomon via Talk <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com> <mailto:talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>>> > To: Window-Eyes Discussion List <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com> <mailto:talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>>> > Subject: Re: Menus > Message-ID: > <1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com > <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com> > <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com > <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com>>> > Content-Type: text/plain; charset="us-ascii" > > Naomi, > Are you using the Ribbon or Font dialogue to make these adjustments? What > version of Word? Can you list the exact steps you are using when the problem > occurs? > Regards, > Marc > > Sent with AquaMail for Android > http://www.aqua-mail.com <http://www.aqua-mail.com/> > <http://www.aqua-mail.com/ <http://www.aqua-mail.com/>> > > >> On June 12, 2016 7:56:27 AM Naomi Knudsen via Talk >> <talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com> >> <mailto:talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com>>> >> wrote: >> >> I have Windows10 and WE 9.4. WE will not read some of the menu items as it >> used to do with Windows7. For example, in Word, when I want to change a font >> size or style, WE will not read the menus. Do I need to adjust some setting, >> or is their a different way to make these adjustments with Windows10? >> Thanks for the help >> >> Blessings, >> Naomi in Michigan > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com > > <http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com>. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com> > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/private.cgi/talk-window-eyes.com> > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com > > <http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com>. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com> > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/private.cgi/talk-window-eyes.com> > > ------------------------------ > > Message: 11 > Date: Mon, 13 Jun 2016 13:31:30 -0400 > From: Jim via Talk <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>> > To: Naomi Knudsen <nrknud...@att.net <mailto:nrknud...@att.net>>, > Window-Eyes Discussion List > <talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com>> > Subject: Re: Menus > Message-ID: <575eedf2.9070...@gmail.com <mailto:575eedf2.9070...@gmail.com>> > Content-Type: text/plain; charset=utf-8; format=flowed > > Naomi, if you are using Office 2007, then you only need to press the > 'context menu key'. Then you simply arrow through till you get to > 'fonts'. When I pressed enter on fonts, I could here all my choices. > I just tried this and all worked fine. I am using W.E.9.4 on a > Windows 10 system. Give this a try. Good Luck & Have A Good Day! de > <KF8LT><Jim>. > >> On 13-Jun-16 12:27, Naomi Knudsen via Talk wrote: >> I am using Office 2010, Windows10 and WE 9.4. >> >> With Windows7 in a Word document, I could press the alt key then tab across >> to ?font" and "font size?. From either of those tabs, I could arrow up and >> down to choose a font or a font size. >> >> Now, after upgrading to Windows10 and WE 9.4, when I follow these steps, >> when I try to arrow up and down to choose a different font or font size, WE >> just says ?blank? repeatedly. >> >> Blessings, >> Naomi in Michigan >> >> >> Date: Sun, 12 Jun 2016 14:29:06 +0000 >> From: Marc Solomon via Talk <talk@lists.window-eyes.com >> <mailto:talk@lists.window-eyes.com> <mailto:talk@lists.window-eyes.com >> <mailto:talk@lists.window-eyes.com>>> >> To: Window-Eyes Discussion List <talk@lists.window-eyes.com >> <mailto:talk@lists.window-eyes.com> <mailto:talk@lists.window-eyes.com >> <mailto:talk@lists.window-eyes.com>>> >> Subject: Re: Menus >> Message-ID: >> <1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com >> <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com><mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com >> <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com>>> >> Content-Type: text/plain; charset="us-ascii" >> >> Naomi, >> Are you using the Ribbon or Font dialogue to make these adjustments? What >> version of Word? Can you list the exact steps you are using when the problem >> occurs? >> Regards, >> Marc >> >> Sent with AquaMail for Android >> http://www.aqua-mail.com <http://www.aqua-mail.com/> >> <http://www.aqua-mail.com/ <http://www.aqua-mail.com/>> >> >> >>> On June 12, 2016 7:56:27 AM Naomi Knudsen via Talk >>> <talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com> >>> <mailto:talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com>>> >>> wrote: >>> >>> I have Windows10 and WE 9.4. WE will not read some of the menu items as it >>> used to do with Windows7. For example, in Word, when I want to change a >>> font size or style, WE will not read the menus. Do I need to adjust some >>> setting, or is their a different way to make these adjustments with >>> Windows10? >>> Thanks for the help >>> >>> Blessings, >>> Naomi in Michigan >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wohlggie%40gmail.com >> >> <http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wohlggie%40gmail.com>. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> <http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com> >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> <http://lists.window-eyes.com/private.cgi/talk-window-eyes.com> > > > > ------------------------------ > > Message: 12 > Date: Mon, 13 Jun 2016 13:31:30 -0400 > From: Rebecca Lineberger via Talk <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>> > To: "'Marc Solomon'" <msolo...@aisquared.com > <mailto:msolo...@aisquared.com>>, "'Window-Eyes > Discussion List'" <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>> > Subject: RE: Menus > Message-ID: <001a01d1c599$6cf0bec0$46d23c40$@embarqmail.com > <mailto:001a01d1c599$6cf0bec0$46d23c40$@embarqmail.com>> > Content-Type: text/plain; charset="utf-8" > > I have Word 2010, Windows 10 and Window-Eyes 9.4. > I can press alt for the home tab and then tab to font. I can then arrow down > through a list of fonts, or I can tab to size, and again, arrow through a > list of sizes. I can also just type what I want in the edit boxes. > Instead of using the menu, I press control-d for font. I can tab to size > from there, but the quickest way to increase size is to press control-greater > than to increase it and control-less than to decrease it. The default size > is 11 points, but after that it skips to an even number and goes up or down > by 2 points. > My apps are all current and the set file is current for Word 2010. > Also, the display driver for Windows 10 has been repaired. > HTH. > Rebecca > -----Original Message----- > From: Talk > [mailto:talk-bounces+drlineberger=embarqmail....@lists.window-eyes.com > <mailto:talk-bounces+drlineberger=embarqmail....@lists.window-eyes.com>] On > Behalf Of Marc Solomon via Talk > Sent: Monday, June 13, 2016 12:43 PM > To: Naomi Knudsen; Window-Eyes Discussion List > Subject: RE: Menus > > Regretfully, I don't have this setup available to test. But, you should > definitely check to make sure that the correct Office set files are installed > and loaded when using Word (e.g. Office 2010). Maybe others on this list are > using Word 2010 on Windows 10 and can let you know if they are having the > same issue. But, I suspect that the combination of Office 2010 and Windows 10 > is not very common and not heavily tested. > Best, > Marc > > -----Original Message----- > From: Talk [mailto:talk-bounces+msolomon=aisquared....@lists.window-eyes.com > <mailto:talk-bounces+msolomon=aisquared....@lists.window-eyes.com>] On Behalf > Of Naomi Knudsen via Talk > Sent: Monday, June 13, 2016 12:27 PM > To: talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com> > Subject: Re: Menus > > I am using Office 2010, Windows10 and WE 9.4. > > With Windows7 in a Word document, I could press the alt key then tab across > to ?font" and "font size?. From either of those tabs, I could arrow up and > down to choose a font or a font size. > > Now, after upgrading to Windows10 and WE 9.4, when I follow these steps, when > I try to arrow up and down to choose a different font or font size, WE just > says ?blank? repeatedly. > > Blessings, > Naomi in Michigan > > > Date: Sun, 12 Jun 2016 14:29:06 +0000 > From: Marc Solomon via Talk <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com> <mailto:talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>>> > To: Window-Eyes Discussion List <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com> <mailto:talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>>> > Subject: Re: Menus > Message-ID: > <1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com > <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com> > <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com > <mailto:1bd2fc305919484fa6900b4ae1106...@ai2smail02.aisquared.com>>> > Content-Type: text/plain; charset="us-ascii" > > Naomi, > Are you using the Ribbon or Font dialogue to make these adjustments? What > version of Word? Can you list the exact steps you are using when the problem > occurs? > Regards, > Marc > > Sent with AquaMail for Android > http://www.aqua-mail.com <http://www.aqua-mail.com/> > <http://www.aqua-mail.com/ <http://www.aqua-mail.com/>> > > >> On June 12, 2016 7:56:27 AM Naomi Knudsen via Talk >> <talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com> >> <mailto:talk@lists.window-eyes.com <mailto:talk@lists.window-eyes.com>>> >> wrote: >> >> I have Windows10 and WE 9.4. WE will not read some of the menu items as it >> used to do with Windows7. For example, in Word, when I want to change a font >> size or style, WE will not read the menus. Do I need to adjust some setting, >> or is their a different way to make these adjustments with Windows10? >> Thanks for the help >> >> Blessings, >> Naomi in Michigan > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com > > <http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com>. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com> > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/private.cgi/talk-window-eyes.com> > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/drlineberger%40embarqmail.com > > <http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/drlineberger%40embarqmail.com>. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com> > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > <http://lists.window-eyes.com/private.cgi/talk-window-eyes.com> > > > > ------------------------------ > > Message: 13 > Date: Mon, 13 Jun 2016 13:48:32 -0400 > From: Don Smith via Talk <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>> > To: "'Window-Eyes Discussion List'" <talk@lists.window-eyes.com > <mailto:talk@lists.window-eyes.com>> > Subject: Just info re windows 10 > Message-ID: <000f01d1c59b$cd889c60$6899d520$@ca> > Content-Type: text/plain; charset="us-ascii" > > Hello: > > > > Just letting folks know re my jurney to windows 10. > > > > I was running windows 7 and we 9.4 and was reluctant to update to windows > 10. > > > > So my grandson came and I said let's do it. > > > > I am now running windows 10 and quite pleased. > > > > Did the normal update, then after instlling, I reinstalled 9.4 of we. > > > > It was still not quite and after checking with we support was advised to go > to the apps, then to diagnosis and to I think it was to reinstall or repair > the video drivers and bingo, windows 10 is running very smoothly. > > > > I find no bugs and I just have to learn some of the new features. > > > > I have a normal desktop, finding the start page is fine, outlook email is > working fine, now all I have to learn is that sneaky ribbon. > > > > Cheers > > > > I do feel a sighted helper is an asset. > > Don > > > > > > ------------------------------ > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/sclower%40aisquared.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
