May not have anything to do with your system restart. Once they've got
your phone number, they can go on for ages. One idea could be to get a
caller-ID unit, and when you hear the number spoken out to you,
determine whether you will pick up the phone or not. OK, likely they may
be prepared, and have made their number not show up on caller-IDs, but
in such cases, you will hear the unit saying something like "number not
available", whenever they call. You then would refrain from answering
the call. Do they get enough unanswered calls, they may eventually give
up. This kind of prank-calls, are much like spam-mails.
Should you get hold of the phone number they are using, you could of
course contact Microsoft customer service, and let them be aware of the
thing. Not sure if they would follow up on it too much, but definitely
worth a try.
In case you really can confirm it has to do with your system startup,
there could be a couple of suggestions to consider. One thing is that
you may want to run another virus/spyware/malware scanner. No scanner is
perfect, and sometimes using an extra scanner has proven helpful in
getting rid of things. You may also want to have two eyes assist you, in
running a Bootup-scan, from either of your your anti-scanners. This
would get deeper into the OS, and may grasp hold of something before it
gets started.
Does this only happen if you awake your system from sleep or hibernation
mode? In such cases it could be worth to check what software is actually
running at the moment.
Do you use any cloud services, that automatically starts up with your
system? Try turning them off and determine if the calls still keep
coming in. Someone may have hacked your online-services. Changing your
login information on the service in question, may be one way to prevent
them from seeing when you are online.
If possible, perhaps try starting your system, disconnected from the
internet. Let it run for an hour, and see if they call you. Reconnect
the internet, and see what happens. You may of course have to repeat
such testing over a few days.
And finally, someone may have managed to hack your internet connection,
or your ISP account. If possible, change the password on your internet
connection. Is your router running in OPEN mode, try to apply some
security settings from within the router itself. If you are on a
wireless connection, make sure you are behind proper protection, and
even try change the very network name, to something you only would know
to recognize.
As you can see, not an easy task. And like I introduced, them first
having your phone number, it is hard to get rid of them. Should you be
able to catch their number, try contacting your phone company, and ask
if they provide number blocking services, that you can have them block
the actual number from calling you in the future.
Hope any of this proves helpful to you, and others who experience this
kind of prank. Of course, if nothing else works, never give ear to them
- not even to play fun. That only encourages them. It's like if you
reply on a spam-mail. Once you hear their introduction, and know it is
prank, simply just disconnect. Even if it so happened that Microsoft
ever would call you as a private individual, my guess is that they will
never offer you something you cannot do without. Microsoft, like most
other big companies today, have far more efficient ways of reaching
their customers. Unless you have specifically made an apointment with
them to call you back, you should consider any such calls pure prank.
David
On 6/27/2016 10:22 PM, Dave via Talk wrote:
Hello,
On my last system, a Win 7 system, it seemed when ever I started up my
computer, shortly after, I would receive a call from a person telling me
they were from the Windows Technical Service, or something like that.
So far,every call, which are probably two or three dozen by now, have all been
from people with thick accents from some far away place.
I knew these guys were up to no good, but I would like to get rid of
them calling me.
Thought when I change systems, I would sease getting these calls. Not
so.
I have Software to rid my system of viruses and Malware, but still these
folks keep calling.
Anyone here find a solution to stop these people from calling?
I have started to play along to see what they will do. Even I need
entertainment.
But, I am getting bored and they amazingly seem to really get upset when
they find out I've been playing them along. totally halairious at
times, but now I really just need to stop the calls.
Anyone have good advice?
Grumpy Dave
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