Hi, Use the below link for Vista: https://support.microsoft.com/en-us/kb/2763674
or download all of your windows updates. Chris Ai Squared Support Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com -----Original Message----- From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On Behalf Of Andre via Talk Sent: Saturday, July 30, 2016 4:56 PM To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com> Subject: 9.5.1 installation problem for vista32 I tried both installing by downloading the upgrade file, and by just installing from the help update link. I still get the same errors. It says, from what I can figure out with NVDa which I'm not too familiar with, bad image c:\windows\system32 gwm hook.dll is either not designed to run on windows or it contains an error. Try installing the program again or using the original installation media or trying contacting your system administrator or software vendor for support. For some reason, this same error comes up every time I launch a program or application. I remember reading about the .sha and I checked my system for the necessary file. It seems like that file was installed 3 years ago when I check my view update history. What can I do. I was doing this upgrade from version 9.4. Do you think I need a zipped file of the whole WE 9.5.1 program rather than just the upgrade file. My 9.4 installed perfectly from the zip file I received from support. Thanks for your suggestions and your help, _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
