Hi,

sorry for asking but, is window eyes installer in .zip format?



On 11/5/2016 10:12 AM, David Goldfield via Talk wrote:
Nolan,
I'm not sure if I'm correct but I think that you may be on the right
track regarding a corrupted zip file. I would redownload the installer
and try running that version.

On 11/4/2016 10:10 PM, Crabb, Nolan via Talk wrote:
Greetings,

I was forced to strip my PC back to the molecular level this week, which meant 
that I needed to re-install Window-Eyes 9.4. Tech support was extra-mile 
fantastic in providing me with a downloadable link today.

In my attempt to install the program, however, I encountered almost immediately a 
"fatal initialization error." I have never encountered this when running 
Window-Eyes installations before. While Narrator is better than it used to be, I am still 
might delete struggling with it compared to Window-Eyes. I realize I could install JAWS 
or even NVDA. But I really would rather rebuild this machine with Window-Eyes working 
properly. There is so much to do and I have projects that are piling up with ugly 
deadlines beyond believe.

If anyone has any thoughts on how I can resolve this "fatal initialization 
error," I am pleading for help! Incidentally, narrator had been exited at the time I 
opened the set up file which I extracted to a folder. In other words, I had extracted the 
zip folder, and I ran the set up program from that folder. I wonder if my zip extraction 
is somehow corrupted?

Warmest regards and hoping for help,


Nolan



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