I had this happen just the other day myself, and I called AI Squared/VFO, and was told to call Microsoft Access, which I did, and they got me up and running again remotely.

On 4/18/2017 3:52 PM, Bryan Peterson via Talk wrote:
Hi all,
  I seem to have run into an issue with the Office version of WE. After having 
my computer off for an hour or two earlier I turned it on just a few minutes 
ago and got the message that my copy of WE does not appear to be valid and that 
a message containing the name and serial number was sent to the AISquared 
server. Almost mmediately upon clicking the accompanying OK button I got the 
message that my demonstration time was about to expire. I’m not sure what could 
be causing the problem or how to fix it. I tried running one of the programs in 
the Office 2010 suite in the hope that it would correct the problem but so far 
no luck. Any help would be appreciated. I also know it’s not an internet issue 
since I can still access the web.
Focus your powers and prepare for buttle.
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