OK, got no answer for you. Still some reflections.

I just tried VV in Thunderbird, both in the list of messages, and in an 
open message window. I tried running VV, choosing the Active Window - it 
worked just fine. I tried running VV, asking it to go for the focused 
window - it worked as ever before.


Accordingly, I have to conclude the app works as expected on this 
system, as per date. Then the big question would be, why it doesn't on 
your computer? Or, even better, how to remedy?


Like I said, no answer's given. But it is not totally clear to me, at 
what point you get the error. Let's break it down for a moment.

1. You bring up a screen, like the folder list in Thunderbird.

2. You hit the hotkey for VirtualView to kick in.

3. The app will come up with a menu dialog, which will let you choose 
whether the app should care about the Active, Focused window, or if it 
even should go grab a file, and perform its action there instead.

4. You make your selection, and hit Enter.

5. The app does its job, and provide you with a dialog holding the end 
results.

6. You read the dialog.

7. You close the dialog, thereby ending the process.


Could you please tell us, exactly in which step is it that you get the 
error? Maybe, and I am only saying perhasp, we then will be able to get 
to the bottlenecked reason why you are seeing the behavior. OK, I am 
still on Win7Pro, and for what that could be worth, it is a 64-bit OS. 
If you are on another OS, I do not know if that would have an impact, 
especially if you recently had an OS upgrade of some sort. Did you 
recently install any other pieces of software? Or, even uninstall 
anything on your computer? Things that in its basics does have nothing 
to do with the screen reader, might sometimes impact certain files that 
could make the screen reader go heywire. Even apps under WinEyes, have 
sometimes been seen to have impact on general computer activities.


Further, did you try running a good old cleanup on your computer? 
Running all security, and anti software you might have accessible? 
Things like certain cookies from the internet, though claimed not to 
affect the computer, still opens up for other software to behave 
unexpected. If you are on a traditional hard drive, a defragmentation 
might be worth a try. This last idea is backed by the fact that Tom 
pointed out, the app wants some info that apparently is not ready for 
it, when it expects to find it. a slow hard disk, due to heavy 
background activity or extensive fragmentation, could be one reason for 
the info not to be well-prepared in time. So even trying to make sure no 
other activity is going on in the background - like temporarily 
disconnecting from the internet, cold booting your computer and only 
open ONE piece of software before running the VirtualView app - it all 
could be one way to trace things.


Now, lastly, I am going to give you an advice, you might have wanted to 
see be the first one. Most WE apps, including the VV, base their 
activity on the GWToolkit app. So is especially the case, when comes to 
things like displaying dialogs. Might it happen to be, that something 
has gone crazy in your GWToolkit? Could you try reinstalling that one, 
and see if that fixes anything?


Before I am tuning out, what other apps do you have operative in your 
WinEyes? Just in case something there, would be the trouble-maker. Some 
kind of conflics.


OK, sorry I only left you with numerous, likely little helpful 
questions. But that was all I could come up with. Unfortunately for the 
case, the app is cryptized, and the developer is out of reach. Sure 
thing, it tells us which line in the app code to hunt for the 
troubleshooting, yet that is of little value, since we do not have 
access to either the code, nor the developer. At least, you now know, 
something must be on your system, since things work on others. I am not 
aware anyone else ever reported the issue you are facing. Really hope we 
can get it solved for you.


Tom, you think it could be, that his OCR component somehow got messed 
up, or broken? That the issue is not with the VV app, but rather with 
certain components that it bases its activity on?


On 10/31/2017 12:46 AM, Tom Kingston via Talk wrote:
> Hmm. You see these errors "all the time" Rod?
> I don't recall ever seeing such an error. Making sure the object 
> exists and pausing and trying again if it doesn't should prevent this 
> most of the time. But of course there are always exceptions to the 
> rule. We can only pause and try again so many times before assuming 
> we're not going to get what we want. Then we should notify the user 
> and bow out gracefully.
> If I remember right Aaron Smith wrote virtual View. And I'm sure he 
> incorporated proper error checking and handling.
> Virtual View works fine here in Thunderbird, which is where Larry was 
> running it.
> Larry. Given the name of the object (dlgResult) it is for a dialog. If 
> you're getting this error on launch before anything comes up in 
> Virtual view then it's on the main window creation, which is strange 
> because it's just an XML dialog. But if the main window opens and you 
> get it when pressing the OK button after making your selection then 
> something in that selection is throwing an error.
> Just for the heck of it I'd open the Control panel, Programs and 
> Features.
> Shift+Tab up to the Turn Windows features on or off link and activate it.
> Make sure Windows TIFF iFilter is checked. It's the OCR component in 
> Windows.
> Hth,
> Tom
>
>
> On 10/30/2017 6:03 PM, Rod Hutton via Talk wrote:
>> Hi Larry,
>>
>> This looks to me like an app error similar to errors that I encounter 
>> all the time when an app needs info which isn't ready to be delivered 
>> to it.
>> If you know how to open the App Manager, simply reload the app and 
>> see if the app then loads properly.
>> Alternatively, simply shut down WE with Ctrl-Insert-F4 and Enter and 
>> then restart it using Ctrl-Alt-W.
>>
>> Hth,
>>
>> Rod
>>
>> -----Original Message-----
>> From: Talk 
>> [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On 
>> Behalf Of Larry Higgins via Talk
>> Sent: October 30, 2017 5:52 PM
>> To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com>
>> Cc: Larry Higgins <larryhiggin...@comcast.net>
>> Subject: An error when trying to use virtual view
>>
>> Dear Listers,
>>
>>
>> I've never encountered this one before. For some reason I am getting the
>> below error whenever trying to use Virtual View. I have tried
>> reinstalling using Apget, but this seems to do nothing to help. Any
>> ideas please? I just hope this isn't a sign of WE falling apart as I 
>> speak.
>>
>>
>> I must say that this makes me a little paranoid. I'm thinking that there
>> might be a bit of sabotage goin' on somewhere <smile>. But this kind of
>> serious. There are just times when I find this app to be quite useful,
>> as I'm sure all of you do.
>>
>>
>> Any help would be greatly appreciated,
>>
>>
>> Larry
>>
>>
>> "An Error Occurred in Virtual View 5.0.5 (800A01A8)
>>
>> Description: Object required: 'dlgResult'
>> Line: 903
>>
>> Path: C:\Users\Owner\AppData\Roaming\GW
>> Micro\Window-Eyes\users\default\virtualview.vbs.wecrypt.wsf
>> Signed:
>>
>> Active Window Title: Inbox - larryhiggin...@comcast.net - Mozilla
>> Thunderbird, XUL, MozillaWindowClass
>> Active Window Set File: thunderbird.set
>> Focused Window Module: XUL, MozillaWindowClass
>> Window-Eyes Version: 9.5.4.0
>> Active Synthesizer: Eloquence
>> Active Braille Display: None
>> OS Version: 10.0 (16299) SP: 0.0
>> GW Toolkit: 8.6.8"
>>
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