Larry,

When you brought up the context menu, are you sure that you had a zip file 
selected?  For example, if you delete a file, sometimes no file is selected 
even if the current file is a zip file.  The MS person would probably have seen 
that, though.

Also, did you have an old 7-zip install file that you used or did you download 
the latest?  Be sure to get the latest file.  Sorry if this has already been 
covered.

Best regards,

Steve Jacobson


-----Original Message-----
From: Talk <talk-bounces+steve.jacobson=outlook....@lists.window-eyes.com> On 
Behalf Of Larry Higgins via Talk
Sent: Wednesday, June 5, 2019 1:34 PM
To: talk@lists.window-eyes.com
Cc: Larry Higgins <larryhiggin...@comcast.net>
Subject: In a real jam

     Well Listers,


I really managed to get myself into one this time. I sure hope someone 
can help me out of this mess.


Just last week, it became necessary to replace my Dell PC with another
one, so this time I went with an HP. I'm pretty sure that makes no
real difference in terms of my present issue.

On my Dell, I had 7Zip running in my context menu for extracting, and or
zipping files, and became quite comfortable with it. So, thought I'd
try putting it on my new system. I downloaded the 64bit
edition of the program, and it showed up in my context menu as it
should, but out of all the options available, it had no option for
extracting files.


I should say, I at least can find no such option.


Now, this could make it totally impossible to extract either Bookshare,

or NLS Talking Books on my system.

I called the MS Answer Desk this morning, and asked the guy assigned to
help me if he couldn't possibly restore the default program used by
Windows, but he did something I was kind of surprised at. He replaced
the extraction option with Win zip, and I can find no option for
extracting files with Win zip either.

To make matters worse, he installed an evaluation copy, which I will
have to pay for, provided I end up getting it to     cooperate.

I sure hope I don't have to do anything drastic, like refreshing
Windows, but at least this time, I do have cloud storage backup.

This really shouldn't have been this complicated. Sure wish I'd left
well enough alone.

If anybody has any ideas, or real assistance to provide in getting out
of this one, it sure would be gratefully appreciated.

Maybe a bit of phone assistance might be in order. If someone wants to
volunteer, please kindly answer me off list.


Got any ideas Rod <smile>?


Sincerely,


Larry


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