Larry, When you brought up the context menu, are you sure that you had a zip file selected? For example, if you delete a file, sometimes no file is selected even if the current file is a zip file. The MS person would probably have seen that, though.
Also, did you have an old 7-zip install file that you used or did you download the latest? Be sure to get the latest file. Sorry if this has already been covered. Best regards, Steve Jacobson -----Original Message----- From: Talk <talk-bounces+steve.jacobson=outlook....@lists.window-eyes.com> On Behalf Of Larry Higgins via Talk Sent: Wednesday, June 5, 2019 1:34 PM To: talk@lists.window-eyes.com Cc: Larry Higgins <larryhiggin...@comcast.net> Subject: In a real jam Well Listers, I really managed to get myself into one this time. I sure hope someone can help me out of this mess. Just last week, it became necessary to replace my Dell PC with another one, so this time I went with an HP. I'm pretty sure that makes no real difference in terms of my present issue. On my Dell, I had 7Zip running in my context menu for extracting, and or zipping files, and became quite comfortable with it. So, thought I'd try putting it on my new system. I downloaded the 64bit edition of the program, and it showed up in my context menu as it should, but out of all the options available, it had no option for extracting files. I should say, I at least can find no such option. Now, this could make it totally impossible to extract either Bookshare, or NLS Talking Books on my system. I called the MS Answer Desk this morning, and asked the guy assigned to help me if he couldn't possibly restore the default program used by Windows, but he did something I was kind of surprised at. He replaced the extraction option with Win zip, and I can find no option for extracting files with Win zip either. To make matters worse, he installed an evaluation copy, which I will have to pay for, provided I end up getting it to cooperate. I sure hope I don't have to do anything drastic, like refreshing Windows, but at least this time, I do have cloud storage backup. This really shouldn't have been this complicated. Sure wish I'd left well enough alone. If anybody has any ideas, or real assistance to provide in getting out of this one, it sure would be gratefully appreciated. Maybe a bit of phone assistance might be in order. If someone wants to volunteer, please kindly answer me off list. Got any ideas Rod <smile>? Sincerely, Larry _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.window-eyes.com%2Foptions.cgi%2Ftalk-window-eyes.com%2Fsteve.jacobson%2540outlook.com&data=02%7C01%7C%7C3bf8654c1ff44e52e9a808d6e9e4583f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636953564288777538&sdata=jvI1mZfSEx%2BH8p1p58y4tYYpa0wM1U6vO5bbhwJb9Wo%3D&reserved=0. For subscription options, visit https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.window-eyes.com%2Flistinfo.cgi%2Ftalk-window-eyes.com&data=02%7C01%7C%7C3bf8654c1ff44e52e9a808d6e9e4583f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636953564288787543&sdata=3QRZtzB29hWpEXACmrXYQIrTDlpkA0zGlkMUwFN3SAc%3D&reserved=0 List archives can be found at https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.window-eyes.com%2Fprivate.cgi%2Ftalk-window-eyes.com&data=02%7C01%7C%7C3bf8654c1ff44e52e9a808d6e9e4583f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636953564288787543&sdata=lcAtJUBKmvf%2FPYmR3v89iueEAehnA4tn01MHCcwp2YY%3D&reserved=0 _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com