Try to switch from html view to text view messages in thunderbird it should 
work better with window eyes obviously you'll loose the hyperlinks capability 
unless you don't switch to jaws or nvda
Have a nice day
michael

-----Original Message-----
From: Talk <[email protected]> On 
Behalf Of Donald Roberts via Talk
Sent: Sunday, 18 July 2021 22:18
To: [email protected]
Cc: Donald Roberts <[email protected]>
Subject: W E and Thunderbird

CAUTION: This email originated from OUTSIDE the Government Email 
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If no one on this list uses both Window-eyes 9.5.4 as well as Thunderbird 
78.1.10, I am probably up the creek without a paddle. I should also mention 
that I am running probably the latest version of Windows 10 on an HP elite book 
840.

I have never had the below problem on older versions of Thunderbird, but I just 
installed the latest version of Thunderbird on this new laptop.

It is difficult to describe because I can't find a consistent pattern in 
addition to which it shows up but far less frequently when using Jaws 2021. At 
any rate what happens is that the message lists work fine, but when I open an 
individual message, I see normal headers and all links, absolutely no message 
body. On one occasion when using W E and attempting to read a TB message, I saw 
something which said something like "document to saved files" or something 
similar. The intermittent problems are of course the most difficult to 
diagnose. When I checked in Thunderbird, Thunderbird.set is loaded, and of 
course that wave file of the birds loaded as well.

Sorry for the seemingly unrelated frragments of info, but as stated previously, 
I can't find a consistent pattern, and I am tearing out what little hair I have 
left.

A few months ago, Rod Hutton mentioned some problematic files with recent 
versions of Windows 10 and W E. This seems unlikely in this instance because 
Jaws also occasionally shows this issue.
At this point I feel compelled to ask whether there is any other viable email 
option. The version of mail which comes with Windows 10 is in my opinion a bad 
joke. W E can read the message list and the reading pain, but pressing enter 
accomplishes nothing. If I use Jaws with mail, I can read the entire message, 
but Jaws won't announce the sender's name unless I have misconfigured it.


Ideas please.

Thanks.

Don Roberts

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