ASK> Hello Michael Schneider & everyone else, ASK> on 19-Jan-2005 at 12:49 you (Michael Schneider) wrote:
>> TheBat! focuses on (semi)professionall users with it features, >> look&feel, etc. - not on John Doe homeusers who want to send >> funpics all two to three days. ASK> And I am glad about this, but do you expect Ritlabs to make a ASK> living out of supporting that existing and rather small user ASK> base? Do you have numbers or is it a wild guess? ASK> The license fees, summed up for v1 + v2 + v3, are something like ASK> $70 maybe (in the past 3 years for me, much longer for others), ASK> is this *really* worth to make so much noise each and every time I agree with everybody that complaints about real problems. TheBat has problems so I think it's legitimate to complaint. It's not really a matter if the product is cheap or expensive, it a matter if it works correctly or not and if Ritlabs is doing what has to be done to correct the flaws. ASK> the "were is the next update" topic comes up? Why don't you send ASK> your complaints directly to Ritlabs if you're so unhappy? It's good to know that you're not alone. ASK> And btw., the reason for each and every version and every paid ASK> update for me was, in the end (after a bit of public ranting when ASK> the next unexpected paid update arrived, I admit I am human), the ASK> belief that supporting a small independent company with a good ASK> product that costs an IMHO absolutely neglectable license fee is ASK> a good idea in those rotten times we live in. Overall I'm happy with the product and I believe most people complain is too. But we could be happier... -- Best regards, Goncalo Farias Morbid............ A higher offer. ________________________________________________________ Current beta is 3.0.2.10 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html IMPORTANT: To register as a Beta tester, use this link first - http://www.ritlabs.com/en/partners/testers/
