Hi Frank,
On 25 December 1999 at 12:01:43 GMT -0500 (which was 17:01 where I
live) [EMAIL PROTECTED] wrote and made these points:
FF> There's a difference between a bug report (which I was providing),
FF> a higher quality bug report (a method for reproducing the
FF> problem), and a bug fix (which I was not providing).
This is not the forum for submission of such reports. Use Help /
Feedback / Bug Report to submit a bug report to the manufacturers. By
all means, submit it to the UDL (user discussion list) for debate if
you wish.
FF> You don't have the most effective attitude for getting more "The
FF> Bat!" customers
We *are* the customers, not the vendors.
FF> If you are going to piss on customers that try to give higher
FF> quality bug reports, then you are going to have fewer customers.
1) You are in violation of the profanity restrictions on members of
this list and,
2) I repeat, we *are* the customers. This list is run by fans and
populated by fans who offer to help users having difficulty. The
responses you have received are entirely appropriate and in keeping
with those precepts and goals. We do not seek to actively promote TB
sales here.
The purpose of this list is to provide support for users having
problems (like yourself) getting to grips with TB. When you submit a
list of problems, all you will hear is work-around's and solutions
here - "check out this feature" or "try this method" - as in any UDL
or News Group dedicated to *product support*. Why, as an IT
professional working in "Standards, products, services for the Global
Information Infrastructure", do you find that so surprising?
[excessive narrative and opinion snipped]
FF> Then I guess you arean't interested in increasing customers ...
FF> which means my comments have little value to you.
If that's the way you want to interpret the responses you have
received to your expressed opinions, that is your choice.
FF> Happy Holidays!
And to you. :-) Perhaps, one day, you'll realize just what it was we
all like so much about the features of TB that you denigrated to such
resounding refutation. Until then, enjoy your Eudora usage.
Cheers,
Marck
--
Marck D. Pearlstone, Consultant Software Engineer
Co-moderator TBUDL / TBBETA discussion lists
www: http://www.silverstones.com
PGP key: <mailto:[EMAIL PROTECTED]?Body=GET%20MARCKKEY>
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Using The Bat! 1.38e
under Windows 98 4.10 Build 1998
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