Hallo Steve,
On Mon, 17 Apr 2000 08:00:28 -0700 GMT (17.04.2000, 23:00 +0800 GMT),
Steve Lamb wrote:
>> Right. But the customer *wants* it as an attachment. In this part of
>> the world, the service provider follows the customer's request, not
>> the other way round. ;-)
SL> Both customer and provider follow standards or nothing gets done. That is
SL> the beginning and the end of it.
I cannot and will not tell my customer "want you want is against the
standard, so I won't do it". To the contrary, our strength is in
tailoring our services to the customer's needs. This may be a cultural
difference we may not be able to solve on this list. I suggest we
continue off-list.
--
Cheers,
Thomas mailto:[EMAIL PROTECTED]
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