Hi, Mail appears to be missing in a number of mail folders, even though the mail can be seen on the "mother" computer. Can you help me fix this?
Background: We use The Bat on two computers, a desktop (DT) and a laptop (LT) which are networked. The original installation was on the DT. All mail folders on the LT''s installation of The Bat points to the folders on the DT as the source folders for the messages. Mail is obtained from both gmail as well as several other domains and flows into over a dozen different e-mail addresses. For most addresses, mail is further sorted into subfolders, depending upon the sender's name. However, at least three mailbox folders on the LT now display no messages, even though the "size" column displays a correct volume size, as shown on the DT. Most of the folders that are not displaying messages on the LT are "inbox" folders. However, these folders on the DT display all messages. Running the repair tool in the maintenance center yields messages that these folders cannot be repaired. Creating a folder on the LT named "inbox new" and pointing to the inbox folder on the DT yields nothing. I have run virus scans and everything comes up clean. The log file for at least one of the inboxes that displays no messages says for several messages "5/18/2011, 07:09:04: FETCH - could not store message (file name - C:\Users\Annette\AppData\Local\Temp\batC42.tmp)" with "Annette" being the account name and the .tmp file name varies for each unstored message. Short of uninstalling The Bat on the LT and reinstalling it, is there anything else I can do to recover the messages on the laptop? By the say, for those folders for which no messages are displayed, when I click on "properties" and "additional", the word "browse" is greyed out, thus preventing me from repointing the folder to the source data folder on the DT. Any help you can provide would be appreciated. -- Avram Sacks Using The Bat ver. 4.0.18 on Windows 7 Home ________________________________________________ Current version is 4.2.42 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
