Some solving suggestions would be welcome ... Because my work PC is not 100 % stable anymore, I bought a new one. Both PCs are running under Windows 10 Pro 64 bit. While slowly installing / transferring my programs from the old to the new PC, I did the same with The Bat!. First I did a clean install with the package thebat_64_7.4.16 msi. Because I had the registration keyblock in the clipboard memory, the program was easy registered. Then I restored the backup made with The Bat! at the old PC, to get back alll settings and mail.
Two problems appeared: 1. For all accounts TB writes in the logs: 27-Jun-17, 11:57:50: FETCH - receiving mail messages 27-Jun-17, 11:57:50: FETCH - Connecting to POP3 server <mymailserver> on port 995 !27-Jun-17, 11:57:51: FETCH - Could not connect to the server The connections are all using TLS. Although the program is accepted by my AVG Total Protection (which settings are exactly the same as at the old PC) and my other protection programs (which are also identical), no connection could be established, not even after the programs were deactivated temporary. 2. Sometimes directly, sometimes after few minutes The Bat! is closed by Windows, I did not find some error.log by Windows, don't know where to look for that exactly. The thebat64_Exceptions.log writes: Date: 27 Jun 2017 12:02:44 OS: Windows 10 X64 (AMD or Intel) build 15063 PhysMemFreeTotal: 13794/16317 MB VirtMemFreeTotal: 134217278/134217727 MB MAPI #0: Windows Live Hotmail [Hotmail]; Path: C:\Program Files\Internet Explorer\hmmapi.dll (valid) MAPI #1: [Software]; Path: (not valid) MAPI #2: The Bat! [The Bat!]; Path: C:\Program Files\The Bat!\tbmapi32.dll (not valid) MAPI #3: The Bat! Simple MAPI 32-bit [The Bat! Simple MAPI 32-bit]; Path: C:\Program Files\The Bat!\tbmapi32.dll (not valid) MAPI #4: The Bat! Simple MAPI 64-bit [The Bat! Simple MAPI 64-bit]; Path: C:\Program Files\The Bat!\tbmapi64.dll (valid) MAPI #5: [Windows Mail]; Path: (not valid) Default Profile: Address: 00007FFCABDA0044 ClassName: EAccessViolation Message: Access violation at address 00007FFCABDA0044. Read of address 00007FFCABDE9318 IsOSException: 1 Modules: 00007FFCABDA0000 ? ? 0000000000400000 20170303195712 C:\Program Files\The Bat!\thebat64.exe Stack: 00007FFCABDA0044 [00007FFCABDA0000] 000000000052C460 [0000000000400000] 000000000052C460 [0000000000400000] 0000000000410FEC [0000000000400000] 00000000004126B8 [0000000000400000] 0000000000410571 [0000000000400000] 00000000007A9474 [0000000000400000] 0000000000BE8B91 [0000000000400000] 0000000000BE8C6E [0000000000400000] 000000000052C460 [0000000000400000] 00000000004126B8 [0000000000400000] -------------------------------- Well, I thought, I'd better to uninstall The Bat! completely, so ran the uninstall. Then looked for left files and deleted them. Also deleted the TBMail directory. Then I let CCleaner Pro clean up the registry. After a reboot I ran that .msi (see above) again. I was quite astonished as I saw that TB still had some configuration from the previous install. From where? Anyone who can give me a hint to solve this all? Regards, Gunivortus ________________________________________________ Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
