Hello Chris,

On Fri, 8 Sep 2017 09:16:02 +0100 GMT (08/09/2017, 15:16 +0700 GMT), Chris 
Wilson wrote:


> Hello Thomas,

> On Friday, September 8, 2017,  you wrote:

>> Hello Chris,

>> On Thu, 7 Sep 2017 15:59:24 +0100 GMT (07-Sep-17, 21:59 +0700 GMT), 
>> Chris Wilson wrote:

>>> I  go  on to a council web site where some documents can be 
>>> downloaded as  .msg  files, but my (oldish) version of TB! shows 
>>> them as a blank page.  In  the  Options  I have .msg files set to be 
>>> opened by TB! Any idea  what's  up  please?  The  files have content 
>>> and the plain text, amidst the gobbledegook characters, can be read in 
>>> Notepad. Thanks.

>>> I could attach a sample file if it would help?

>> I would certainly help to have a sample, but there is a limit to the 
>> szie of attachments here. Please try to attach; if you receive an 
>> error message, please either point us to the website where these 
>> files are for download, or please send me that message file by PM.

>> What version of TB! are you using?

> Hi  Thomas, thanks for the reply, version is in my sig  (v5.8.10) on 
> Win 7 64 bit. I have put a sample .msg at:

> http://www.gatesgarth.com/1.msg

> Thanks.

> .msg   files  are usually plaintext files. This one is not, and that's
> why TB! cannot open it.

> If I open it in Notepad, I see a lot of "garbled" characters and some hints 
> to MS Exchange.

I suspected this as most Councils are probably Outlook/Exchange users and no 
one within the organisation probably considered anybody would be using 
something else!

They would have saved it as a straight export/save from Outlook.

The only way to read would be to use Outlook.

Tony

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