Hello David, On Sat, 2 May 2020 12:07:49 +0100 GMT (02-May-20, 18:07 +0700 GMT), David Elliott wrote:
>>> I am having problems with my backup. >>> I was on the last of version 6 and I started getting these errors. >>> As I am moving to a new computer I thought I would first upgrade to >>> the latest version, then transfer it across. >>> I have three folders in different accounts all giving these errors. >>> Problem is that I don't have a .TBI of a .EBI file. >>> Any idea what I can do so I can get a backup done? >>> Screen shot of error >> The screenshot did not come through. Can you upload it, or can you >> tell us what it said? > :( > Text of the error. > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- > An Error occurred whilst storing data of the folder > \\Elliott\Inbox > It is possible that the message base index file is damaged - try to delete > the index file (.TBI/.EBI) and re-read the folder, then try to backup again > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Noted, this tells me something. >>> Directory listing > included a snip of the directory listing > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- 8< > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- > 25/04/2020 20:00 267,680 ACCOUNT.~FLB [...] This is not the directory you want to look in. This is the accoount directory, under that you have subdirectories named the same as the folders in your account. If you have not created any new folders, you will find only the standard folders Inbox, Send, Trash (maybe one or two others, I forgot). So, if you have not created any folders, go to the directory Inbox. Here you will find two files: messages.tbb and messages.tbi. It is the latter that you want to delete while TheBat is closed. Reopen TheBat and the index is recreated when you go to that folder in TheBat (may take a couple of seconds if there are a lot of messages in there). If you have created folders within TheBat and the error occurs when yoou try to open one of them, you will find a directory with the same name under your account directory. Delete the messages.tbi file in the appropriate subdirectory while TheBat is closed. Note: messages.tbb is your message base. If you delete that, you have deleted all your messages. messages.tbi is the index file. This is tthe file taht seems ot be correupted. If TheBat does not find an index file when the folder is opened, it will create one from scratch. This file contains the flags, such as "flagged", "deleted", "parked" and so on. Therefore, previously deleted messages will show up again, unless you compacted the folder after you had deleted them. -- Cheers, Thomas. Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit) under Windows 10.0 Build 18362 ________________________________________________ Current version is 8.0.18 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
