Hello everyone,

On Monday, June 27, 2022,  you wrote:



CW> 27 June 2022



CW> Hi all, I have an issue with my new V10 TB! Nearly every morning I find The 
Bat! has a box up saying it's processing folders. I can't cancel nor close it, 
other than using the Windows 7 64 bit Task Manager. It's progress bar never 
shows anything as happening. 

CW> If I try running all options in the Maintenance Centre manually then, apart 
from some options showing in a corrupted font when running, it finishes all 
tasks OK.

CW> Anyone know why TB! is taking it upon itself to maintain folders or 
whatever it's trying to overnight without being asked to?

CW> Thanks.


This is now becoming intolerable and unless I can find a fix I have to choose 
between an earlier TB, and lose full access to GMAIL, or keep the current one 
and have it lock up every time I close the Windows Remote DEesktop cconnection 
to the remote Windows 7 PC it is running on.

I suspect a file or something from my previous legacy version is lurking 
somewhere and effecting things. Some options show as corrupted fonts when I 
manually run the Maintenance Centre, and one option, run on its own, locks up 
TB completely, never completes its task and needs Task Manager to kill it.

I have never come across any application run remotely that "knows" the remote 
connection has been closed and takes it upon itself to "do thing". How can this 
occur and are there any logging options to help find the cause please?

Below is an excerpt from one log I found, the ex_log.txt log:


v10.0.10 64-bit / 13/07/2022 23:07:24.400 StartupMgr:FinalizeTBXProps 
EAccessViolation Access violation at address 000000000041B852 in module 
'TheBat64.exe'. Read of address FFFFFFFFFFFFFFFF
v10.0.10 64-bit / 13/07/2022 23:07:24.407 MainForm:SecondAct EAccessViolation 
Access violation at address 000000000041B852 in module 'TheBat64.exe'. Read of 
address FFFFFFFFFFFFFFFF
v10.0.10 64-bit / 13/07/2022 23:07:52.223 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:07:53.615 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:07:53.885 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:07:54.867 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:08:11.974 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:13:00.988 UpdateHelper:OnZipProgress  Exception 
DownLoadTaskError: 
https://www.ritlabs.com/download/files3/the_bat/beta/v10/main64-10.1.zip
v10.0.10 64-bit / 13/07/2022 23:22:39.078 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:22:40.191 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:22:40.568 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:22:42.602 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:22:58.938 UpdateHelper:Unzip EFCreateError 
Cannot create file "C:\Users\Chris Wilson\AppData\Local\The Bat!\DelMsi.lst". 
The system cannot find the path specified
v10.0.10 64-bit / 13/07/2022 23:41:22.199 UpdateHelper:OnZipProgress  Exception 
DownLoadTaskError: 
https://www.ritlabs.com/download/files3/the_bat/beta/v10/main64-10.1.zip
v10.1 64-bit / 13/07/2022 23:57:05.292 MainForm:CheckTimerTimer 
EAccessViolation Access violation at address 00000000777BD196 in module 
'ntdll.dll'. Write of address 0000000000000018



and from the exceptions log, another excerpt:

Date: 13 Jul 2022 23:57:05
OS: Windows 7 Professional SP1 X64 (AMD or Intel) build 7601
PhysMemFreeTotal: 12281/16265 MB
VirtMemFreeTotal: 8355208/8388607 MB
MAPI #0: The Bat! [The Bat!]; Path: C:\The Bat!\tbmapi32.dll (not valid)
MAPI #1: The Bat! Simple MAPI 64-bit [The Bat! Simple MAPI 64-bit]; Path: 
C:\The Bat!\tbmapi64.dll (valid)
MAPI #2:  [Windows Mail]; Path:  (not valid)
Default Profile: 
Address: 00000000777BD196
ClassName: EAccessViolation
Message: Access violation at address 00000000777BD196 in module 'ntdll.dll'. 
Write of address 0000000000000018
IsOSException: 1
Modules: 
 0000000077790000 20200103033527 C:\Windows\SYSTEM32\ntdll.dll
 0000000000400000 20220629110406 C:\The Bat!\TheBat64.exe


HELP please, I love TB! but she's trying my patience now :)

-- 

Chris Wilson

"Using The Bat! v10.1 on Windows 7 6.1 Build 7601 Service Pack 1"








-- 


________________________________________________
Current version is 9.1.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Reply via email to