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On Tue, 26 Sep 2000 17:09:53 -0700, Clearwater Landscapes wrote:
CL> I have a questionnaire that potential clients submit (form to
CL> email), and a template set up with pertinent information to reply to
CL> them...I personalize with their name (i.e. Hi Joe,). A small
CL> percentage of these responses require quoting part of their message.
CL> If I use the %quotes macro in the template, it quotes the entire
CL> message in the responses which I don't select for quoting. How can I
CL> set this up to use the macro only when necessary.?
If this is an auto-reply setup, then there's no way of automatically
selecting a special portion of text for quoting.
If you're manually replying using a template, then you may still use the
%quotes macro. However, when replying with the desire to quote only a
special text block, select the block of text you wish to quote and
either hit F4 or hold down the <SHIFT> key while hitting the reply
button. If you wish to generate a reply template without anything quoted
then reply by hitting <SHIFT><F4>.
Hope that helps.
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A. Curtis Martin..
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