Hello Clive, Friday, September 5, 2003, 3:04:34 AM, you wrote:
CT>>> 1. TB will not delete messages from their folder or from the CT>>> server. Pressing delete does nothing. ST>> This may happen due to error in processing or because the destination ST>> folder used as Trash does not exist. CT> The destination folder exists OK and I've pointed TB at it: CT> inbox.trash. There's also a trash folder that TB sets up with the CT> account (dustbin icon) but that doesn't seem to appear on the server. OK, in case you did not know - names of all IMAP folders but Inbox are case-sensitive. I.e. Inbox.trash and Inbox.Trash are two different folders, while inBox.trash and INBOX.trash refers to the same folder. I really hate this because it is a great source of confusion, but I understand the reasons of why it was done so. Could you tell me which folder exists exactly? In one of your previous messages I read about Inbox.Trash, now you are telling about inbox.trash. Moreover, this also may depend on the server how it treats sub-Inbox folders. AFAIK, some servers are really making trouble out of this making the entire name (instead of post-Inbox part) case-sensitive. CT>>> Changing advanced options|mail management to "mark as delete" does CT>>> no such thing. ST>> The fact that the message does not appear on the server as deleted ST>> is really strange - this works fine here CT> Not here, Stefan. I've just deleted a message using the delete key. It CT> disappeared from the message pane but, when I checked the server, it's CT> still sitting there unmarked. This may be a function of Mailsnare - CT> I'll experiment with my other accounts and come back to you. Were you connected to the server with The Bat! or you were "off-line" (taken in quotes because you could be on-line in global means but disconnected from the server). If you were "off-line", you should connect to the server in order to commit changes in folders. ST>> You can start The Bat! with /IMAPTRACEfilepath.ext parameter to ST>> store capture IMAP session (note that it works only for one ST>> session at a time) CT> Have I got the syntax right here, Stefan? The following just opens TB CT> with a new message with "imap.txt" as an attachment. Target: CT> "C:\Program Files\The Bat!\thebat.exe" /imaptrace c:\temp\imap.txt It must not contain space before the file path, i.e. it should be /imaptracec:\temp\imap.txt CT>>> Where are deleted messages supposed to end up - assuming they are CT>>> deletable in the first place? ST>> To remove deleted messages permanently, use the "Folder|Compress" ST>> menu command - this actually will get message counters in sync CT> Something odd is happening here, then, because if I purge|compress all CT> folders in my account tree it doesn't seem to act on all sub folders. CT> If I select the folders individually the message count does, indeed, CT> update as you say. How are you performing purge+compress? Currently, it should be done on per-folder basis, not from the Folder Maintenance Centre... -- Cheers! Stefan
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